Technical Operations Engineer
IT, Operations, Education
Yerevan, Armenia
Posted on Sep 15, 2026
About KX
KX is the temporal AI infrastructure for capital markets, giving AI a sense of time, so every decision is grounded in when data was true, not just what it says. The KX portfolio normalizes market data across 250+ venues, capturing, sequencing, and replaying events at nanosecond precision. We enable firms to eliminate data fragmentation, meet regulatory auditability requirements, and build AI systems that are fast, accurate, and defensible across trading, risk, and compliance.
Trusted by 8 of the top 10 global investment banks and serving $50 trillion+ in assets under management, KX is the essential infrastructure for the world's most demanding financial institutions. We serve leading organizations across aerospace and defense and high-tech manufacturing, with offices across North America, Europe, and Asia Pacific.
Overview Of The Role
KX is hiring a Tech Ops Specialist. As a Tech Ops Specialist you will be a key member of our Managed Services team, responsible for the day-to-day operations and support of our OneTick platform. You will work closely with our clients, ensuring the smooth and efficient operation of their data management and analytics solutions. This role requires a combination of technical expertise, problem-solving skills, high level of responsibility, and customer service excellence.
Skills
KX is the temporal AI infrastructure for capital markets, giving AI a sense of time, so every decision is grounded in when data was true, not just what it says. The KX portfolio normalizes market data across 250+ venues, capturing, sequencing, and replaying events at nanosecond precision. We enable firms to eliminate data fragmentation, meet regulatory auditability requirements, and build AI systems that are fast, accurate, and defensible across trading, risk, and compliance.
Trusted by 8 of the top 10 global investment banks and serving $50 trillion+ in assets under management, KX is the essential infrastructure for the world's most demanding financial institutions. We serve leading organizations across aerospace and defense and high-tech manufacturing, with offices across North America, Europe, and Asia Pacific.
Overview Of The Role
KX is hiring a Tech Ops Specialist. As a Tech Ops Specialist you will be a key member of our Managed Services team, responsible for the day-to-day operations and support of our OneTick platform. You will work closely with our clients, ensuring the smooth and efficient operation of their data management and analytics solutions. This role requires a combination of technical expertise, problem-solving skills, high level of responsibility, and customer service excellence.
Skills
- Linux proficiency- bash commands and scripting
- Basic Python scripting
- Strong problem-solving and attention to detail
- Clear verbal and written communication in English, with a customer service orientation
- Ability to work effectively both independently and within a team in a fast-paced environment
- High sense of accountability and reliability
- Proven experience in a technical operations or support role
- Hands-on experience troubleshooting server applications and data delivery issues
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Availability to work night shifts as required
- Experience with monitoring and logging tools (e.g. Nagios, Prometheus)
- Familiarity with cloud platforms (e.g., AWS, Azure)
- Knowledge of financial markets and trading systems
- Continuously monitor and ensure the health and performance of the OneTick platform across cloud environments and client data centres
- Follow run books to troubleshoot and resolve technical issues related to data delivery and server applications
- Enhance monitoring coverage forOneTickand related processes
- Perform regular system maintenance and updates to sustainoptimalperformance
- Collaborate with clients and vendors to communicate critical issues and resolutionsin a timely manner
- Work closely with internal development and support teams to escalate and resolve complex issues
- Assist in the implementation and deployment of new features and platform enhancements