About Us

Lanas is igniting healthcare innovation. For nearly three decades, we have connected GPs, pharmacists, specialists, surgeons, and other healthcare professionals with the best technology possible, from trusted everyday systems to new innovative tools that add real value for our customers.

Our technology is used by millions of clinical users in over twenty countries. From core clinical workflows to AI-driven innovation, our products help reduce admin, improve access, drive efficiencies, and support safer, more connected care.

Lanas is hiring for a Business Analyst who will be the key link between our product and engineering teams, translating ambiguous business problems into clear, well-scoped requirements that developers can act on with confidence.

You’ll work in a fast-paced, Agile environment alongside product managers, engineers, QA, and business stakeholders.

Requirements & Discovery

• Elicit, analyse, and document business and technical system requirements for software applications.
• Write high-quality user stories, acceptance criteria, and technical documentation for both customer-facing and internal development teams".
• Act as the primary point of contact for the development team on requirement clarifications.
• Translate business and customer needs into clear functional requirements and acceptance criteria.

Stakeholder Collaboration

• Engage with product managers and owners to support product vision, roadmap, and feature definition.
• Facilitate workshops and discovery sessions to surface requirements, surface risks, and align stakeholders.
• Communicate clearly with both technical and non-technical audiences, adapting your approach as needed.

Delivery & Validation

• Collaborate with development and QA teams across the full product lifecycle, from inception to production.
• Lead UAT coordination and sign-off for new features, including facilitating show-and-tell sessions with stakeholders.
• Identify risks, surface blockers early, and keep stakeholders informed throughout delivery.
• Support release planning and ensure features meet business objectives, technical standards, and quality expectations before go-live.

Continuous Improvement

• Analyse product metrics, customer feedback, and usage data to recommend improvements.
• Contribute to BA practice standards — documentation templates, estimation approaches, and definition of ready/done.

• Bachelor’s degree in Business, IT, Computer Science, or a related field.
• 3–6+ years of experience as a Business Analyst in a product-led software or SaaS company.
• Good understanding of software architecture, SaaS, APIs, databases and system integrations.
• Comfortable reading and interpreting technical diagrams, architecture designs, and data models.
• Confident writing SQL queries to interrogate data and validate requirements independently.
• Excellent communication and stakeholder management skills — you adjust your language to your audience.
• Experience working in Agile environments, with tools like Jira and Confluence.
• Able to balance competing business priorities with technical feasibility.

At Lanas, you can expect challenging projects, task ownership, continuous training and professional development, and ultimately, the chance to grow a career in an experienced company directly helping to improve patient care. Further, you can also expect:

• Company matched pension scheme.
• 22 days annual leave, increasing yearly up to 26 days.
• Enhanced Maternity & Paternity Benefits.
• Flexible working/work from home opportunities.
• 2 paid CSR Volunteering/Charity Days per year.
• 1 Wellbeing Day per year.
• Full access to our Employee Assistance Programme.

Lanas is an equal opportunities employer.