Join the Force Behind Law Enforcement SuccessAt LeadsOnline, we bridge the gap between technology and justice, empowering law enforcement agencies with cutting-edge solutions to close cases and serve their communities. Our employees play a critical role in our mission, connecting law enforcement agencies with our powerful tools to help them work smarter and faster. Everything we do is grounded in our core values of Service, Energy, Ownership, and People—and we’re looking for someone who embodies these principles.As a Senior Product Manager, you'll own the vision and execution for our Ballistics product line one of our most strategically important offerings. You'll sit at the intersection of customer need, technical possibility, and business impact, working across engineering, marketing, and operations on products that genuinely matter.What You'll Do Set the vision. Define and maintain a compelling product roadmap that aligns long-term strategy with near-term delivery across our Ballistics products.Lead with data. Build and track the metrics that tell you whether your products are healthy and act decisively when they aren't.Drive cross-functional execution. Partner closely with our engineering and operations teams to ensure features are built, deployed, and adopted successfully. You'll play a hands-on role in shaping how this evolution unfolds.Go to market. Collaborate with marketing to shape launch strategy for key features and releases, from positioning through rollout.Solve hard problems. Many of the challenges we face don't have obvious solutions. You'll bring creative, collaborative thinking to problems the industry hasn't fully solved yet and you'll thrive doing it, even when the path forward isn't clear.Energize your teams. Set a clear sprint vision, participate actively in standups, backlog refinement, and reviews and celebrate the wins along the way. You'll be working with distributed, remote teams, so strong written communication and async collaboration are essential.Think beyond your products. Proactively identify opportunities to strengthen the broader LeadsOnline portfolio. What We're Looking For A strong grasp of SaaS business models and what drives product success in a subscription environmentGenuine passion for the investigative process and a desire to equip law enforcement with better toolsProven ability to lead without direct authority building consensus across engineering, sales, support, and leadershipA self-starter who takes initiative and drives work forward without waiting to be directed especially important in an environment undergoing changeComfortable with ambiguity: you can make sound decisions with incomplete information and adjust quickly as the picture becomes clearerConfident and direct: you advocate clearly for your products, push back when needed, and earn buy-in through clarity and credibilityStrong leadership presence: you inspire teams, navigate conflict constructively, and bring out the best in the people around youExperienced working with remote and distributed teams, with strong written communication and async collaboration skillsExperience managing roadmaps, timelines, and cross-functional delivery in complex organizationsStrong communication skills, comfortable in a sprint review and presenting to the executive teamA data-driven mindset: you use metrics to prioritize, defend decisions, and course-correctFamiliarity with the law enforcement technology space or connected device ecosystems (a plus, not a requirement) Requirements 5+ years of product management experience, with at least 2 years owning a SaaS product end-to-endDemonstrated ability to define and execute a product roadmap across multiple workstreams and competing prioritiesExperience partnering with engineering teams in an agile environment you know how sprints work and how to be useful in themStrong written and verbal communication skills; comfortable presenting to executives and facilitating cross-functional alignmentProven track record of using data to drive product decisions where you define the metrics, track them, and act on what you seeExperience working with distributed or remote teamsBachelor's degree or equivalent practical experienceUS Citizenship Required Nice to Have Familiarity with law enforcement workflows, investigative technology, or public safety softwareExperience in hardware-adjacent or connected device ecosystemsBackground in forensics, ballistics, or criminal justice BenefitsAs part of our comprehensive benefits package, LeadsOnline provides the following to eligible employees: Employee paid Medical, Dental, and VisionGenerous paid vacation401k with company matchingHSA with employer contributionsFSASupplemental coverage such as accident, critical illness, hospitalization, lifeShort-Term and Long-Term DisabilityParental Leave Why Join LeadsOnline?Be part of a team where your work truly matters. Help law enforcement agencies serve their communities better while thriving in a supportive, mission-driven culture that values Service, Energy, Ownership, and People. What You Can Expect From Us:We serve with Energy, diligence, and persistence. We deeply believe the work we do makes a difference in the lives of our users, the communities they protect, and the victims they serve. Guided by Ownership, we continually push to make our products better and to make each other better.At LeadsOnline, we take our work seriously but not ourselves. You’ll find joy, camaraderie, and fun in everything we do. That’s Service, Energy, Ownership, and People in action.LeadsOnline is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. LeadsOnline maintains a drug-free workplace. The unlawful use, possession, or distribution of controlled substances or marijuana is strictly prohibited and will result in disciplinary action, up to and including termination.