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SEO Team Supervisor

LeadVenture

LeadVenture

Marketing & Communications, People & HR, Operations
Belmopan, Belize
Posted on Tuesday, July 2, 2024

Description

Position at Dealer Spike Belize

SEO Team Supervisor
About Us
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. We host more than 20,000 dealership online storefronts with numerous layered apps such as inventory management, lead management, email marketing, eCommerce and many more. These digital storefronts connect dealers with online shoppers through best-in-market online consumer experiences. Our solutions enable optimal inventory merchandising while maximizing qualified lead generation. We collect and publish data on millions of vehicles and parts for hundreds of catalog and aftermarket providers—including OEM and aftermarket parts, garments and accessories—and syndicate data to popular marketplaces like eBay, Facebook Marketplace, Craigslist, Amazon, Walmart and others. We are recommended by nearly 200 OEMs to their dealer networks, including BRP, Polaris, Goodyear and many more.
Our family of brands includes Dealer Spike, ARI Network Services, Inc. (ARI), Dealer Car Search, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Auction123, Powersports Support and Interact RV. Each one is an industry leader in driving consumer engagement and maximizing lead generation for dealers. LeadVenture’s 1,100 team members around the world wake up each day thinking about how to help our local, independent dealers around the world grow their businesses. Our investors include the private equity firms True Wind Capital and TA Associates.
About the Role:
An SEO Team Lead is characterized by constant proactivity, thoroughness, helpfulness, and reliability in SEO work and as a leader.
An SEO Team Lead is expected to maintain a working knowledge of current industry best practices, analytics knowledge, and outstanding communication and organizational skills.
An SEO Team Lead will be responsible for being a resource to educate and train SEO Specialists. They will take ownership of communicating with at-risk clients, help develop new department processes, conduct training, and perform administrative tasks. They report directly to the Director of SEO who will help them continue to progress their skills and the team as a whole.
An SEO Team Lead may additionally be responsible for managing a small but high maintenance SEO client load. They will effectively manage clients expectations, requests, and consult on best strategies and practices. This will additionally, enable the Team Lead to assist in iterating fulfillment practices to improve efficiency.
Here is more of what you’ll get to do:
  • Promote a positive and productive department culture.
  • Nurture a positive attitude and culture of continual learning and sharing within the team.
  • Overseeing a team of SEO Specialists.
  • Responsible for delivery of customer services and performance of team members.
  • Continued SEO, marketing, and customer care training of team.
  • Goal setting and monthly deadlines completion.
  • Coach team members and address performance issues if/when they arise.
  • Run daily stand-up meetings.
  • Provide team member spot checks, one-on-ones, and training.
  • Implement new SEO practices, creating documentation, implement operational readiness for new SEO services.
  • Problem solve to resolve customer escalations.
  • Project manage new SEO team initiatives.
  • Cross-functional collaboration to resolve complex problems.
  • Employee timecard management.
You’ll thrive in this role if you have:
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Advanced industry and CMS knowledge
  • Constant situational awareness
  • Exceptional problem solving skills
  • Proactive completion of tasks ahead of schedule
  • Outstanding organizational and time management skills
  • Ability to efficiently & effectively prioritize
  • Strong analytical abilities and interest in interpreting statistical data
  • Advanced excel skills in data organization, manipulation, and visualization
  • Excellent attendance record
  • Proven SEO experience and historical success managing SEO campaigns
  • Experience with website analytics tools (e.g, Google Analytics, Search Console)
  • Apparent interest in SEO and investment in the continual improvement of the SEO department
  • Experience planning and executing SEO strategies including conducting keyword research, tracking, and reporting.
  • Ability to hold direct reports and team members accountable
  • Ability to think creatively and critically to identify and resolve complex problems autonomously and propose solutions when autonomy is not possible
  • Ability to delegate clearly and effectively
  • Proven ability to accurately assess oneself and others performance
  • Willingness and interest in assisting others to learn and be successful
  • Minimum 1 year experience leading/managing a team.
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture’s employees to perform their job duties may result in discipline up to and including discharge.