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Mainframe Operator (Overnight)



London, UK
Posted on Tuesday, September 19, 2023
Mediaocean is the mission-critical platform for omnichannel advertising. With more than $200 billion in annualized media spend managed through its software, Mediaocean connects brands, agencies, media, technology, and data. Using AI and machine learning technology to control marketing investments and optimize business outcomes, Mediaocean powers campaigns from planning, buying, ad serving, and creative personalization to analysis, optimization, invoices, and payments. Mediaocean employs 1,500 staff across 30 global offices and supports over 100,000 people using its products.
Mediaocean was recently named #1 ad tech company in AdAge Best Places to Work. Visit www.mediaocean.com to learn more, or check us out on LinkedIn, Glassdoor, Facebook, or Twitter.
To operate the Mediaocean system at optimum capacity and monitor the work through the system in order to meet Mediaocean operational obligations to the clients. #LI-Hybrid

What You Will Do

  • Operate z/OS JES3 operating system
  • Have sufficient technical expertise to monitor/maintain required customer response at all times.
  • First level of error detection and diagnosis of all response time issues.
  • Run daytime & nighttime production for EU & US systems.
  • First level of error detection and diagnosis in all daily processes.
  • Highlight and report on any failures, problem areas and incidents via Ops tickets.
  • Maintain and monitor Ops ticket database and assign all tickets.
  • Investigate all response time issues received via response time tickets.
  • Understand ZOS JCL and be able to perform initial problem diagnosis on failures.
  • Produce clear incident reports and work logs via the ops ticket system.
  • Communicate clearly and concisely with senior staff and on-call support staff during the problem resolution process.
  • Recalling resources from offsite storage.

Who You Are

  • Have sufficient technical expertise of z/OS, JES2 or JES3 operating systems, and related operating programs and facilities to effectively operate the Mediaocean mainframe system.
  • Work with self-initiative.
  • Problem solving abilities
  • Knowledge of BMC AMIOPS, Control-M would be an advantage
  • Knowledge of Jes3 DJC networking would be an advantage

Why Mediaocean?

  • Flexible Working (Hybrid)
  • 25 days annual leave plus bank holidays
  • Private Medical Health Insurance
  • Pensions Scheme & Life Insurance
  • Budget for professional development costs
  • Season Ticket Loan Scheme
  • Cycle to work scheme
  • Professional development opportunities within our Learning & Development programs
  • Belong@Mediaocean affinity based groups of colleagues to create community
  • All of these benefits/perks are effective on the date of hire
We would hate to miss out on your application because you do not meet every requirement – transferrable skills and education will also be considered, so please do not hesitate to apply!
Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status.
If you're an existing Mediaocean employee and would like to submit a referral, click here.