Job Description

Momentive Software is seeking an experienced, motivated Sales Manager to join our team in a hybrid position based out of our Groton, CT office. This is an exciting opportunity to guide and inspire a group of Career Center Representatives, helping them achieve ambitious goals while fostering a culture of collaboration, accountability, and success.

In this role, you’ll be responsible for driving team performance, coaching and mentoring representatives, and developing strategies that enhance both individual and organizational growth. You’ll bring proven sales leadership experience, strong communication skills, and a passion for motivating others to deliver results.

If you thrive in a fast-paced environment, enjoy developing talent, and are ready to make a direct impact on both team and company success, we’d love to meet you.

A Day in the Life

Leadership & Coaching

• Lead, manage, and coach a team of Career Center Sales Representatives to achieve sales and client success objectives.

• Provide ongoing feedback, training, and onboarding support, including fundamentals such as discovery and objection handling.

• Review deal strategies with team members and offer tactical guidance to overcome blockers.

Sales Strategy & Execution

• Drive day-to-day execution of the sales process, ensuring consistent performance across the team.

• Ensure pipeline development, balanced funnel health, and quota attainment at both individual and team levels.

• Submit accurate weekly and monthly forecasts; partner with team members to improve forecast precision.

• Identify inefficiencies in sales processes and implement improvements to enhance effectiveness.

Client Relationship Management

• Manage relationships with key clients and partners, ensuring satisfaction, retention, and growth opportunities.

• Support Career Center Sales Representatives with challenging client requests or escalations.

• Negotiate contracts and close agreements to maximize profitability and long-term partnerships.

Cross-Functional Collaboration

• Partner with Marketing on lead quality and with Customer Success on account handoffs.

• Communicate progress on monthly and quarterly initiatives to internal stakeholders and, when appropriate, to clients.

Product & Market Expertise

• Maintain a deep understanding of robust product suite and the use cases, value propositions, and competitive differentiators.

• Clearly articulate the advantages of the company’s services and technology platform in client and team interactions.

Operational Management

• Manage portfolio assignments, lead routing, and adherence to established processes.

• Track sales activity, pipeline, and campaign outcomes using CRM and reporting tools to ensure accountability.

• Ensure compliance with internal sales processes and operational standards.

• Perform other duties as assigned.

We are looking for someone who brings

• Bachelor’s degree or equivalent work experience.

• 6–8+ years of sales experience; 2–3 years in a supervisory or senior sales role

• Advance knowledge in using CRM tools (e.g., Salesforce or Salesloft) to manage pipeline, track deals, and maintain client records

• A growth mindset by management of KPIs to evaluate rep performance

• Understands the value proposition of our advertising solutions and how our product suite supports client outcomes

• Works with product or support teams to understand client needs and communicate feature requirements

• Advance knowledge in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Communicates effectively with clients to understand needs, present solutions, and manage expectations

• Works cross-functionally with marketing, ad operations, and customer success to deliver campaigns

• Builds strong relationships with assigned clients to drive renewals and upsells

• Coach sales reps or contribute to peer support and training

• Delivers sales presentations and product demos to clients and prospects

• Handles client concerns or internal misalignments with professionalism and diplomacy

Work Environment and Flexibility

Enjoy the best of both worlds with our hybrid work schedule. This role is based at our Groton, CT office three days a week with the flexibility to work remotely two days per week.

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About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.

Why Work Here?

At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Medical, Dental & Vision Benefits

401(k) Savings Plan with Company Match

Flexible Planned Paid Time Off

Generous Sick Leave

Inclusive & Welcoming Environment

Purpose-Driven Culture

Work-Life Balance

Commitment to Community Involvement

Employer-Paid Parental Leave

Employer-Paid Short-Term Disability

Remote Work Flexibility

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.