Job Description

Key Responsibilities

• Serve as the primary point of contact (POC) for internal and external marketing requests, ensuring timely communication, task management, and process updates.

• Act as the marketing team’s main liaison with Client Services, supporting customer-related requests for marketing assets, email campaigns, and deliverables.

• Develop and write compelling content aligned with product features and client objectives, including emails, banner ads, video scripts, and other digital assets.

• Coordinate and execute multi-channel marketing campaigns, including email, banner advertising, and widget-based initiatives.

• Manage campaign workflows through project management systems, ensuring deadlines, requirements, and quality standards are consistently met.

• Oversee print and classified advertising campaigns, including production timelines, stakeholder communication, and final delivery.

• Conduct thorough quality assurance (QA) checks on all marketing assets to ensure accuracy, consistency, and brand alignment.

• Monitor campaign execution and proactively identify risks, partnering with the team supervisor to mitigate issues and maintain operational efficiency.

• Support continuous improvement initiatives by contributing to updates and enhancements of the team’s Balanced Scorecard (BSC) and internal processes.

• Assist in managing escalations and client concerns, ensuring timely resolution and a positive customer experience.

Requirements:

• 1-3 years of experience including project management skills.

• Bachelors degree preferred.

• Demonstrated ability to learn and understand basic office software applications, including Microsoft Office Suite

• Demonstrated project management skills

• Organizational skills

• Clear verbal and written communication for client interactions and internal collaboration

• Ability to manage multiple tasks and deadlines.

• Cross-functional collaboration skills.

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.

Why Work Here?

At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Medical, Dental & Optical Benefits including Dependents
Flexible Planned Paid Time Off and Sick Leave

Inclusive and Welcoming Environment

Purpose-Driven Culture

Work-Life Balance
Passionate About Community Involvement
Company-Paid Life Insurance Coverage
Hybrid Work Arrangement
Hazard Pay

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the Philippines (without sponsorship), and to complete the required employment eligibility verification form upon hire.