From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in our Sleaford, UK office.

This role is in the Application Administration team, our team is responsible for ensuring client environments hosted within the MRI cloud are available 24x7x365. We play a crucial role in deploying applications for new client implementations, we are instrumental in the continued support and maintenance of these applications to ensure the highest levels of customer satisfaction, and we play a key role in keeping our clients at the cutting edge of hosted platform technology through executing regular application upgrades. Overall, we are a client-facing team dedicated to providing the highest quality experience for our clients, with a strong focus on doing so in a collaborative and supportive manner.

Responsibilities:

• Configure, maintain, and support MRI applications using Microsoft Windows and Oracle + Microsoft SQL servers ensuring 24 x 7 x 365 uptime.

• Work between business functions to deliver and support client functionality using Integration technology such as SSIS, SSRS and SFTP. Specific training delivered in role.

• Implement and Monitor Database backup plans which guarantee Point-In-Time restore ability.

• Apply new releases of MRI Applications to existing client environments.

• Able to respond in a timely manner to escalated issues and ability to handover to management when needed.

• Participate and contribute to the collaborative team library of documentation

• Execute deployments, either using Azure DevOps or a set of provided manual instructions

Requirements:

• Strong troubleshooter and independent learner where necessary

• Self-driven to continuously improve and develop own skillset, and an ability to enhance the skill set of others

• Ability to understand and articulate technical concepts

• Enjoyment of working in a fast-paced environment either independently or collaboratively

• Experience with Windows Server, and associated components e.g., Active Directory

• Experience with using T-SQL and/or Oracle PL/SQL query expressions to diagnose or resolve routine issues, would be a bonus but not essential

• SQL Server, Oracle RDBMS installation and administration experience would be a bonus but not essential

• Some scripting knowledge such as PowerShell is a bonus