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Manager, Sales

MRI Software

MRI Software

Sales & Business Development
Cleveland, OH, USA
Posted on Wednesday, May 29, 2024

MRI Software LLC is a leading provider of innovative software solutions for the global real estate industry. MRI delivers a comprehensive and truly configurable solution, from property-level management and accounting to the most complex, long-range financial modeling and analytics for both the commercial and multifamily real estate markets. As a leading provider of real estate enterprise software applications and hosted solutions, MRI leverages over 40 years of business experience to develop long-term successful relationships with its clients. Originally founded in Cleveland, Ohio, U.S.A., the company has offices in Solon, Atlanta, Dallas, Toronto, London, Sydney, Singapore, and Hong Kong.


As a manager in our global sales organization, this individual will manage an Public Housing sales team dedicated to building a strong pipeline of net new and whitespace opportunities that lead to quota attainment in the small-to-medium business segment. This individual will coach/grow their team by reinforcing proven sales skills, sales processes and consultative selling strategies. A major focus of any sales role is on customer retention and building/maintaining strong customer relationships, including ensuring a smooth transition from prospect/acquisition status (Account Executive relationship lead) to client/retention (Account Manager relationship lead). Our sales leaders work together to share ideas, strategies, and effectively plan for continued growth of the business.


  • Achieve/exceed net new and retention quota targets by positioning MRI as a leader in our space.
  • Ensure sales reps maintain/exceed activity metrics and update activities in Salesforce, MRI’s CRM tool.
  • Ensure sales reps consistently maintain a pipeline at metric or above, as measured in Salesforce.
  • Work with senior leadership to establish a clear and effective plan for growing MRI customer base, including whitespace opportunities and acquisition opportunities, and minimizing attrition.
  • Work with the sales team to share ideas, knowledge and new business development and expansion strategies across all product offerings.
  • Participate in market analysis to determine client and prospect needs, and competitive positioning.
  • Identify potential marketing channels/segments and opportunities to build awareness of MRI’s products that will generate inquiries and sales.
  • Participate in regularly scheduled training sessions to facilitate ongoing learning for themselves and their team.
  • Offer support, advice, encouragement, motivation, coaching and/or information to Public Housing sales reps to help them meet/exceed their sales objectives.
  • Meet with the entire team and individual team members regularly to ensure each team member is meeting goals and expectations, including but not limited to, documented weekly field coaching (performed at a rep’s desk, manager office or conference room), weekly service observe coaching, weekly forecast and pipeline reviews.
  • Work with marketing to develop effective marketing campaigns.
  • Perform other tasks or projects as needed/assigned by leadership.


  • Bachelor’s degree or equivalent preferred.
  • 1-5 years successful sales experience in a consultative business to business sales environment, with the ability to converse with clients and prospects at all levels, including the executive or owner level.
  • 1-3 years successful sales leadership experience in a business to business sales environment preferred.
  • Proven leadership and coaching skills and a desire to lead and motivate a team.
  • Proven ability to forecast accurately, build/maintain pipeline, and develop and execute on plans to consistently achieve quota.
  • Ability to communicate effectively (internally and externally) and to work cross-functionally to achieve success.
  • A strong desire to learn, to accept constructive feedback and follow directions to improve leadership skills and quota attainment.
  • Strong verbal and written communication skills with the ability to build and deliver powerful presentations.
  • Demonstrated computer systems knowledge, including web technologies, CRM, employee self-service and a general understanding of larger business system applications.
  • Knowledge of the residential and commercial real estate industry is a plus.
  • Working knowledge and understanding of Microsoft Word, Access, PowerPoint, Excel, etc.
  • Personal credit card, or functional equivalent, is required for business expenses which shall be reimbursed pursuant to company policy.
  • Professional appearance and presentation required.


  • MRI is an industry leader that has experienced double digit revenue growth year over year.
  • We provide great internal sales support including marketing support and analytics.
  • Over 95% client retention.
  • Competitive base salary and uncapped commission. In addition, our team members compete to attend Circle of Excellence, an amazing incentive trip.
  • Initial and ongoing sales training program.

Our total rewards may include:

  • Health, Dental, and Vision Insurance Plan Options
  • 20 Days - Paid Time Off
  • 401K, includes matching & Roth
  • Flexi Any-Day (knock 2.5 hours off of your day 6 (six) times a year)
  • 11 Paid Holidays
  • Tuition Reimbursement
  • Pet Insurance
  • Unique perks such as a wedding limo, giveaways, holiday-themed celebrations, service awards, and much more…
  • Variety of community engagement opportunities & charitable donation matches

MRI Software named a 2023 Top Workplace by NorthCoast 99!

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 3000 team members to support our clients and their unique needs!

MRI Software is proud to be an Equal Employment Opportunity Employer.