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UI/UX Lead - Manager

MRI Software

MRI Software

Multiple locations
Posted on Thursday, June 6, 2024

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town or Johannesburg Office.

Position Overview:

As the UX Lead/Manager, you will be responsible for overseeing all aspects of the user experience design process, from user research and conceptualization to implementation and iteration. You will lead a team of UX designers and collaborate closely with cross-functional teams to create innovative, user-centric solutions that drive business growth and customer satisfaction.


  • Lead and mentor a team of UX designers, providing guidance, feedback, and support to help them grow and excel in their roles.

  • Define and implement the UX design strategy, establishing best practices, processes, and standards to ensure consistency and quality across all projects.

  • Collaborate with product managers, engineers, and other stakeholders to define project goals, scope, and requirements, ensuring alignment with business objectives and user needs.

  • Conduct user research and analysis to gain insights into user behaviors, needs, and preferences, using findings to inform design decisions and drive product improvements.

  • Lead the creation of user personas, user flows, wireframes, prototypes, and other UX deliverables to effectively communicate design concepts and solutions.

  • Champion a user-centered design approach throughout the organization, advocating for the importance of user experience and driving a culture of empathy and innovation.

  • Establish and maintain relationships with key stakeholders, fostering collaboration and communication to ensure successful project outcomes.

  • Stay updated on industry trends, emerging technologies, and best practices in UX design, sharing knowledge and insights with the team and applying learnings to enhance our products and processes.


  • Bachelor's or similar qualification in Design or a related field.

  • 5+ years of experience in UX design and leading a team

  • Strong portfolio showcasing a range of UX design projects, including web and mobile applications, demonstrating a deep understanding of user-centered design principles and methodologies.

  • Proven experience leading and managing a team of UX designers, with the ability to inspire, motivate, and empower team members to achieve their full potential.

  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex ideas and concepts clearly and persuasively.

  • Strategic mindset with the ability to think critically and analytically, making data-driven decisions and balancing user needs, business goals, and technical constraints.

  • Proficient with design tools such as Figma, ZeroHeight and Pendo,

  • Knowledge of front-end development technologies and principles is a plus.

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

  • We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.

  • Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group

  • Have confidence in your health with our offered Medical Aid Scheme.

  • Invest in our competitive Personal Pension plan and help set you up for your future.

  • Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).

  • Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!

  • Further your professional development with our Tuition Reimbursement Schemes

  • Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.