MRI Software is looking for a MRI Property Central Project Manager to join a growing team in our Professional Services (PS) department.

This role involves managing multiple customer facing engagements of varying complexity and duration.

The Project Management team sits naturally at the centre of customer implementations and hence the Project Manager has a high profile role within MRI.

Responsibilities to include

• Successful delivery of multiple concurrent customer-facing consulting and technology projects
• Ensuring quality of delivery and customer satisfaction
• Customer relationship and expectation management during the engagement lifecycle
• Provide clear and accurate management reporting and statistics including accurately forecasting imminent invoicing and future income
• Work closely with the sales teams and have a solid understanding of the sales process
• Work very closely with the team of consultants to ensure project deliverables are met
• Work with the operations team to effectively schedule the necessary team members on projects, while recognising that there will be competing demands on these resources
• Liaise with practice managers and directors on project escalations
• Manage changes to project scope and schedule effectively
• Risk management

Personal attributes

• Self-starter
• Customer-focused
• Efficient time management
• Leadership skills
• Ability to lead a meeting and portray concepts persuasively
• Recognition that the need for administration and day-to-day tasks is vital in the role of Project Manager
• Multi-tasking
• High teamwork ethic
• Commercially aware
• People management skills
• Impeccable attention to detail in presentations, emails etc
• Excellent all-round communication skills
• Ability to spot potential improvements and work with others to deliver them
• Drive project implementations to ensure effective system implementation.
• Ensure projects are delivered on time and of satisfactory quality.
• Provide advice, support and guidance to consultants and customers across the core product range to encourage best practice
• Keep client decision-makers informed of progress or lack thereof.
• Take part in project close-off meetings with clients and facilitate transfer to support procedure.
• Regular meetings with Professional Services Manager on project progress.
• Obtain client feedback and prioritise client issues and addressing them accordingly
• Will work with Sales to scope client’s business requirements. Sit in on discovery call and run with scope analysis session with the client.
• Responsible for delivery of statement of work to Sales and Client

Skills/Requirements Necessary

• Minimum 2 - 3 years Software Implementation Project Management experience delivering real estate or financial solutions
• B. Com (university degree), or BSc (Hons), Property Studies or similar degree
• Highly proficient with MS Office skills – Advanced Excel, MS PowerPoint, MS Power BI
• Proven ability to work on complex pieces of work to successful outcomes for both employer and customer
• Strongly confident in understanding of the software development lifecycle
• Self-starter
• Customer-focused
• People management skills
• Good communication skills.
• Good commercial and business acumen.
• Strong relationship building skills.
• Self-motivated and able to work independently.
• Collaborative work in a team environment.
• Excellent time management skills.
• Good problem-solving skills.
• Ability to spot potential improvements and work with others to deliver them
• Some travel may be required but in general the role of the Project Manager is to work remotely from our clients, with kick-off meetings and escalation meetings sometimes more likely to be candidates for face-to-face meetings

We’re obsessed with making this the best job you’ve ever had!

• We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
• Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.
• Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!
• Income Protection Plans give you the peace of mind you deserve.
• Further your professional development and growth with our generous Tuition Reimbursement Schemes.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!