rom the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

POSITION SUMMARY:

MRI Software is seeking a Manager, IT Application Administration to join our team in Cape Town, South Africa. This individual will be responsible for leading the daily functions of the IT App Admin team including application support, cloud engineering, managing client technical support and escalations, IT operations and general resourcing requirements

• Regional Leadership, and part of the Global Application Administration & IT Operations group. Engaging with various IT leaders, business functions & stakeholders, clients as well as Product Development groups to build and support complete solutions and implement new services
• Working with latest product and technology teams, partners and service providers and to create and support the range of MRI products and services
• Work to enhance MRI’s Cloud and App Admin capabilities and improve operational processes
• Ability to work at all levels of MRI and client organizations
• Able to perform duties on a shift/roster depending on requirements from business
• Ability to work overtime as and when required

Essential Functions Include:

• Build a high performing team through staff development, recruiting, and retention to support growing business needs
• Direct management responsibilities for in region IT team members. Work with the global IT leadership to ensure commonality of approach to recruitment, resource management and staff development
• Prioritize work tasks and projects to ensure business priorities are met
• Optimizing solutions to improve performance, function, or costs
• Ensure security is the cornerstone of the designs, services, and implementations
• Work with other MRI teams to jointly deliver projects as well as being able to work as individual to complete smaller tasks

SKILLS/REQUIREMENTS:

• Bachelor’s degree/diploma and 5+ years of related experience preferred
• 5 years minimum experience of leading/managing a team of 5+ members
• Experience deploying and supporting Microsoft Azure, AWS and Private Cloud systems and services
• Good Documentation skills
• Collaborator with Problem Solving, ‘Can-do’ Mindset and a client centric focus
• Understanding of the SDLC, Software and Database Deployment Methods, and Application Security Scanning Tools a plus
• Experience with MS Office 365 and other business SaaS offerings a plus
• Familiar with pipeline deployments and automation tooling
• Managing medium to large teams across disparate locations
• Building and driving performance across complex teams

Benefits:

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!
• Further your professional development with our Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.