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Account Manager - Facilities Management

MRI Software

MRI Software

Sales & Business Development, Operations
Posted on Sep 19, 2025

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in our London, UK Office.

MRI is seeking an enthusiastic, hard-working and entrepreneurial individual to join our Account Management Team specialising in Facilities Management solutions. The Account Manager will need to understand the needs of their Clients, their business priorities and how they can maximise their return on investment from MRI solutions. Our Clients are based across the UK and include Commercial and Residential organisations. Occasional travel may be required, however, online or remote working is encouraged where this makes sense including a mix of office and home working. This is a quota carrying, individual contributor role. This role will suit individuals already in a Sales Development or customer facing role looking to take the next step in their Sales career.

RESPONSIBILITIES:

  • Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and Sales development

  • Recommend appropriate solutions and negotiate acceptable terms with the Client – Achieve or exceed all quarterly and annual fiscal targets and objectives

  • Identify opportunities for cross-selling a range of MRI products

  • Maintain regular contact with Clients using online meetings, telephone calls and Client User Forums

  • Determine the clients on-going requirements to meet their changing business needs

  • Work closely with other stakeholders within MRI such as Legal, Sales Operations, Marketing, Development and the Implementation teams

  • Maintain timely and accurate sales forecasts within Salesforce

REQUIREMENTS:

  • Track record of sales or related achievement, operating in a target driven environment, customer centricity is key

  • Knowledge of the Estates and Facilities Management Software market is an advantage although not essential

  • Very organised with good time management skills

  • Confident and motivated with high energy

  • Always looking for ways to improve and learn

  • Excellent verbal and written communication skills

  • The ability to communicate effectively and ask questions to identify sales opportunities

  • Ability to work under pressure and meet agreed targets and deadlines

We’re obsessed with making this the best job you’ve ever had!

  • We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group

  • Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.

  • Invest in our competitive Personal Pension plan and help set you up for your future.

  • Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).

  • Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!

  • Income Protection Plans give you the peace of mind you deserve.

  • Further your professional development and growth with our generous Tuition Reimbursement Schemes.

  • Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?


As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.