MRI is seeking a highly organised, detail-obsessed School Support Administrator to join the Data team in Johannesburg. This role supports existing school clients by managing their screening and verification processes end to end, ensuring all documentation for Child Protection and the National Register of Sex Offenders is accurate, complete, and submitted within strict deadlines.

This is a fast-paced, process-driven, and detail‑intensive role. Success depends on precision, speed, and consistency. Strong Excel capability, excellent administrative competence, and confident, professional communication with clients are non‑negotiable.
The workload is steady and demanding. Mistakes cause delays. Delays impact clients. Falling behind is not an option. This role requires constant focus, discipline, and attention to detail every single day.

Responsibilities

• Facilitate the full screening and verification process for existing school clients

• Guide schools on documentation requirements and submission standard

• Ensure all documentation is correct, complete, and compliant before submission

• Manage paperwork from criminal check enquiry through to final submission

• Capture, update, and maintain accurate data records tracked in Excel

• Monitor turnaround times and proactively follow up on outstanding items

• Track progress across multiple clients simultaneously while meeting tight turnaround times

• Liaise professionally with schools, registrars, and internal stakeholders

• Ensure all submissions meet required standards and deadlines

• Handle multiple active cases simultaneously in a fast paced environment

• Willingness and ability to travel occasionally, including overnight travel (1–2 nights away from home) when required

• Must be comfortable travelling independently, either by using their own vehicle or flying, depending on business needs

• Flexibility to travel at short notice when required to support operational priorities

Skills & Competencies

This role requires consistency, focus, and precision. The ideal candidate will demonstrate:

• Excellent attention to detail and data accuracy

• Strong administrative and process coordination skills

• Solid Excel proficiency (tracking, filtering, managing data)

• Clear, professional client communication skills

• Ability to concentrate for extended periods

• Confidence working under pressure with time‑sensitive tasks

• A methodical, process‑driven working style

This Role Is NOT for You If:

• You struggle with repetitive, detail‑heavy administrative work

• You find it difficult to maintain focus and accuracy for extended periods

• You are uncomfortable being held accountable for accuracy, quality, and turnaround times

• You prefer flexible, loosely structured environments with minimal process and oversight

This Role IS for You If:

• You are highly detail‑focused, methodical, and process‑driven

• You are comfortable working in Excel for most of the day

• You enjoy structure, clear workflows, checklists, and defined processes

• You can maintain a fast pace without sacrificing accuracy

• You communicate clearly, follow up consistently, and do not require constant reminders

• You take pride in doing things correctly every time, not just quickly

• You are able to take ownership of your responsibilities and processes without being micromanaged

Requirements

• Matric certificate

• Valid driver’s license with own reliable transport as the role includes travel to clients within and outside of Gauteng and occasional travel to registrars, may be required.

• Strong Computer literacy in Office 365 — especially Excel, Word, and Outlook

• Excellent verbal and written communication skills, with the ability to engage clearly and professionally with schools, registrars, and internal stakeholders

• Strong telephone presence and interpersonal skills, handling high volumes of client interaction confidently and efficiently

• Exceptional attention to detail and accuracy, with the discipline to follow processes precisely and identify errors before submission

• Strong organisational and multitasking skills, managing multiple clients, documents, and deadlines simultaneously without losing control

• Proven ability to work under pressure and meet tight deadlines, maintaining speed without compromising accuracy

• Willingness to learn, adapt, and follow structured workflows in a fast‑paced, compliance‑driven environment

• A friendly, professional, and resilient approach, even during demanding periods and high workloads

• Ability to receive and apply constructive feedback, using it to improve performance, accuracy, and efficiency

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!