• Creating, maintaining, and entering information into databases
• Review and work with teams on escalating workloads as needed
• Assisting with labeling and scanning of claims
• Logging of claims, checks, metrics, reporting incoming mail, claims production, etc.
• Interaction between staff members on workflow and processes
• Knowledge of department and Navia systems as required for this position.
• General office clerical duties
• Other duties as assigned

• Basic computer skills and knowledge of Microsoft Word, Excel and Outlook
• Excellent customer service skills
• Good written and verbal communications skills
• Good attendance
• Good work attitude, adaptability and multi-tasking abilities
• Independent/self-motivated and ability to work in team environment
• Willingness to work outside scheduled work hours as needed, especially during our peak season
• Attention to detail
• Basic knowledge of 10-key
• Good organizational skills
• Interpersonal skills with co-workers

Please visit our career page and apply directly: www.naviabenefits.com/workatnavia

Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CA ,CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA