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HR Operations Analyst

Netsmart Technologies

Netsmart Technologies

IT, People & HR, Operations
Overland Park, KS, USA
Posted on Wednesday, July 19, 2023
As an HR Operations Analyst, you'll be responsible for general operational support across all HR functional areas with emphasis on end user support for HR Systems.

This vital work impacts associates, managers, and leaders through open, transparent communication, troubleshooting with end users and answering a multitude of questions across the Netsmart matrix.

Problem solving, critical thinking, communication, attention to detail, and eagerness to learn are key traits of a successful HR Operations Analyst. If you’re ready for a challenge in a fast paced, energetic, start-up like environment, we want you!


  • Primary support and responses to associates through timely and accurate resolution of HR System related questions, policies, processes, and programs; identify root cause issue and make recommendations to create stronger associate experience.

  • Build and maintain internal documentation of workflows, processes and program guides ensuring all information available to associates is accurate.

  • Proactively identify, recommend, and complete operational system configurations using standard process and workflows that meet business requirements.

  • Schedule and run periodic audits and reports to ensure data consistency and accuracy.

  • Communicate with cross functional teams to ensure associates, managers or leaders are up to date and engaged in high-priority initiatives.



  • Bachelor's degree or equivalent relevant work experience.

  • Ability to organize, prioritize, schedule and routinely complete projects and manage workload which spans across multiple disciplines within the Culture and Talent Organization.

  • Collaborative skills and the ability to communicate effectively with various audiences.

  • Effectively work within and across multiple applications – Workday, Docebo, Glint, etc.

  • Demonstrated analytical and problem-solving abilities


  • General understanding of business processes within Human Resource areas

  • Proficient in Microsoft Office with advanced Excel skills

  • End User and/or Administration experience in target system(s): Workday, Docebo/Elevate, or other HRIS or Learning Management System

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.