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Clinical Solution Consultant - New York (Remote)

Netsmart Technologies

Netsmart Technologies

Posted on Tuesday, September 19, 2023
You're a Nurse who's ready to move away from the bedside and from having to put in all those crazy hours and night shifts. You're ready to make a change but still want to make an impact on healthcare.
Netsmart is seeking someone who has worked at a NY Office of Mental Health (OMH) facility to join us as we build an EMR solution for this community. Provide solution feature and functionality knowledge during the sales process and serves as the domain and industry expert for the solution.

Join us and utilize your background to make an impact on fellow clinicians and healthcare providers throughout NY OMH system.


  • Provide technical and product support for sales teams including solution presentations, proposal responses and follow up for current and prospective clients

  • Present scripted and unscripted solution presentations to large and small groups; demonstrating knowledge of solution's features and functionalities and effective facilitation of discussion and questions

  • Develop and apply knowledge of industry intelligence and trends relevant to specific audiences

  • Coach others to clearly articulate and promote Netsmart’s competitive advantages during solution demonstrations

  • Promote Netsmart solutions at industry events, trade shows, client meetings and Netsmart’s annual health conference meeting

  • Review responses as a part of bid submissions or requests for proposals (RFPs); contribute clinical, financial and local workflow expertise as applicable, and share key RFP feedback with solution presenters

  • Maintain appropriate knowledge base for industries served to facilitate ongoing product development and product offerings to market


  • Bachelor’s degree or equivalent relevant work experience

  • At least 2 years of experience working in a Human Services or post-acute setting with knowledge of associated clinical and revenue cycle workflows

  • At least 3 years experience working at a NY OMH facility

Nice to have

  • At least 3 years of software pre-sales experience demonstrating solution features and functionality in the sales process OR

  • At least 2 years of work experience with information systems, preferably in a clinical or financial healthcare setting


Up to 50% travel


Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.