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Sr. Associate Relations Partner

Netsmart Technologies

Netsmart Technologies

Overland Park, KS, USA
Posted on Thursday, October 26, 2023
The Associate (Employee) Relations Partner will be an objective partner and trusted advisor to HR and leaders, promoting positive associate relations and effectively addressing associate and workplace issues which arise within the organization.


  • With problem-solving as the key outcome, the AR Partner will advise and consult with leaders on associate performance and behavioral issues consistent with Netsmart's culture and values and in line with applicable legal regulations.

  • Working closely with HR Business Partners, will play an integral role in resolving workplace matters for associates across the US and ensuring equitable and consistent treatment.

  • Will be responsible for making recommendations to leaders on employment actions, including delivery of corrective action, providing interpretation on employment policies and procedures, and identifying resolutions that are fair and aligned with business objectives.

  • Manage investigations into associate grievances and complaints by establishing investigation plans, conducting basic investigations with appropriate documentation, and working with HR leadership to recommend resolutions to the HR Business Partners and business team.

  • Confidently coach and influence leaders and HR team members around best practices and outcomes regarding sensitive employment issues.

  • Demonstrate empathy at all times, especially when dealing with matters of diversity and inclusion.

  • Stay current with applicable Human Resources-related laws, rules, and regulations.



  • At least 3 years of Human Resources work experience related to the duties of the role

  • Bachelor's degree in a related field or equivalent work experience

  • At least 1-year work experience with United States employment law

  • Strong client relationship and interpersonal skills. Strong analytical, problem-solving, and critical thinking skills

  • Excellent communication skills - verbal, written, and presentation, including strong skills in persuasion and motivation.

  • Ability to operate with autonomy and discretion


  • SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management OR Professional in Human Resources (PHR) - HR Certification Institute

  • Understanding HR compliance related to FLSA, EEO, AAP, Wage and Hour, etc.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.