Responsible for collaborating with clients to configure software solutions in pre-production and production environments.

At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion!

For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Senior Solution Delivery Analyst

As a Senior Solution Delivery Analyst at Netsmart, your primary responsibilities include conducting intricate system configurations and testing, ensuring compliance with configuration management and change control processes. You will play a pivotal role in documenting and gathering business requirements based on client needs, leading design sessions to uncover interdependencies, and providing guidance to Application Analysts and Consultants. Additionally, you will be responsible for identifying, resolving, and reporting solution status, risks, and issues to clients and Netsmart leadership. Your role extends to developing client relationships, navigating conflicts, and implementing process improvements. With a focus on training and mentoring, you will contribute to the efficiency of healthcare information technology implementations, project execution, and overall success within the dynamic post-acute space at Netsmart.

The Post-Acute team is dedicated home health, hospice, palliative care and private duty. Within the myUnity- Post Acute homecare and hospice EMR, your role will involve contributing to clinical documentation and providing support to streamline billing processes in these crucial areas. Join our team to play a key role in advancing the efficiency and effectiveness of myUnity implementations within the dynamic realm of home care and hospice services.

Qualifications

Required

• Bachelor's degree or equivalent relevant work experience

• At least 2 years of health care information technology implementation experience including troubleshooting data and software applications

• At least 1 year of process improvement experience

• At least 1 year of project execution experience

• Experience with reporting solutions similar to Crystal Reports, SSRS, SQL, Tableau, SSIS

Preferred

• Experience with programing solutions similar to JAVA Script, HTML, CSS, Asp.NET, C#, Visual Basic, VB.net

• Experience with Netsmart EHR solutions

• Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.

Expectations

• Potential travel 20% of the time as needed

• Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones and any required travel

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please contact to request the details to which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.