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Engineering Manager-QA

Netsmart Technologies

Netsmart Technologies

Quality Assurance
Overland Park, KS, USA
Posted on Thursday, April 11, 2024


  • Provide technical leadership, coaching and guidance to team of software QA professionals.

  • Maximize the capability and capacity of resources to deliver high quality solutions on time and within scope.

  • Identify opportunities to practice and champion continuous improvement through projects, productivity assessments and other metric-driven insights.

  • Manage to, and report on operational metrics and status. This is including but not limited to queue churn, trending, resource utilization, risk assessment and mitigation, project initiatives, and department-related data elements.

  • Make timely and effective decisions to ensure the team continues to move forward while balancing current and future roadmap objectives

  • Lead change initiatives and develop strategies to support change in engineering QA and development processes and strategy

  • Accountable for resources’ ability to improve knowledge and skills required for quality assurance teams to advance and leverage standardized tooling against the latest in programming languages and tech stacks while staying current on industry standards, trends, and software development methodologies.

  • Responsible for establishing and managing to financial budgets

  • This position may require availability outside of standard business hours


  • Bachelor’s degree or equivalent relevant experience

  • At least 5 years of technical experience in software development or quality assurance

  • At least 3 years of large, complex project management experience

  • At least 2 years of leading a team of technical staff

  • At least 2 years of experience with full lifecycle QA and development and using Agile methods

  • At least 2 years of experience with test architectures and test automation


  • Experience performing and managing manual and automated test validation against secure, scalable and highly available web and mobile applications, large-scale distributed systems across technical stacks that use varying architectures such as: microservices, serverless architecture, or service-oriented.
  • Experience working with a distributed workforce in varying time zones
  • Experience with a variety of testing tools and frameworks: Selenium, Cucumber, Appium, JMeter, Postman, AWS, Lambda, AI Integration, BitBucket, TestNG, DevOps tools.
  • Understanding of cloud-based SaaS architectures, deployment, and testing considerations– involving elastic solutions, distributed state, availability, scalability, etc.
  • Excellent analytical, design and troubleshooting skills

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please contact myHR@ntst.com to request the details to which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.