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Senior Solution Delivery Consultant

Netsmart Technologies

Netsmart Technologies

Posted on Friday, May 17, 2024
Responsible for collaborating with clients to configure software solutions in pre-production and production environments.


  • Complete complex system configuration and assist with testing as necessary; ensure proper configuration management and change control processes

  • Gather and document business requirements based upon client requirements and known system functionality

  • Lead design sessions to uncover interdependencies and design decision impacts using recommended practices

  • Responsible for training, coaching, guiding and mentoring Application Analysts and Consultants

  • Identify, resolve and report solution status, risks, and issues to client and Netsmart leadership; analyze data to determine configuration readiness

  • Develop client relationships and navigate through conflict and complex relationship situations to achieve business objectives

  • Identify and execute process improvement opportunities and efficiencies

  • Identify and generate documentation for best practices in methodology


  • Bachelor's degree or equivalent relevant work experience

  • At least 2 years of health care information technology implementation experience including troubleshooting data and software applications

  • At least 1 year of process improvement experience

  • At least 1 year of project execution experience

  • Experience with reporting solutions similar to Crystal Reports, SSRS, SQL, Tableau, SSIS


  • Experience with programing solutions similar to JAVA Script, HTML, CSS, Asp.NET, C#, Visual Basic, VB.net

  • Experience with Netsmart EHR solutions

  • Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.


  • Potential travel 20% of the time as needed

  • Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones and any required travel

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.