Responsibilities

• Support the development and management of internal and external programs to deliver ongoing medical billing solution and services support.
• Apply best practice methodologies in medical billing as it relates to the Methasoft solution including training on solution functionality, workflows, coordination with support, and business operations projects support.
• Coordinate with cross functional groups and business stakeholders to ensure project deliverables, client feedback, and solution functionality is delivered.
• Create and maintain reporting on program performance against defined goals and objectives
• Lead team of associates through training, development, and workload assignment and monitoring to achieve team goals.
• Diagnose and resolve complex client inquiries and requests related to medical billing module, processes, setup and configuration within Methasoft, including updates and ongoing changes as needed.
• Provide solution or process training to clients including assistance with data setup and testing
• Prepare new or complex source data for payer or billing configurations and complete entry into client systems.

Qualifications
Required

• Previous experience with setup and configuration of medical billing or revenue cycle modules
• Previous experience with processing medical billing or revenue cycle operations
• Effective and efficient communication and client management skills
• Ability to organize, prioritize and schedule a high workload
• Demonstrated analytical and problem-solving abilities.
• Strong collaborative skills and the ability to communicate effectively with various audiences.

Preferred

• Experience with Methasoft or other Opiod Treatment Program billing software solutions
• Experience managing a small team of support or medical billing associates

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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