As a Client Alignment Executive, your focus will be on aligning strategic goals with client needs to drive meaningful outcomes. This is more than just managing relationships—it's your chance to deeply understand key clients and shape the future of Healthcare Technology solutions. Picture yourself collaborating with precision, fostering long-term partnerships, and spearheading alignment initiatives that elevate client satisfaction and strategic outcomes.

Armed with the latest tools, you'll navigate complex opportunities, guiding cross-functional teams to ensure successful alignment with client goals. Your background in technology solutions, combined with exceptional communication skills, will position you as a trusted advisor in C-suite engagements, cultivating partnerships that enhance the overall client experience.

If your background includes consulting and aligning technology solutions with client objectives, this is where your path diverges from the ordinary. Here, you're not just managing clients; you're a pioneer, aligning their strategic goals with the cutting-edge of health and human services technology. Don’t let this unique opportunity slip by—step into a role where your expertise is valued and you're shaping the future of Healthcare technology. Your career opportunity awaits.

The Senior Client Alignment Executive (CAE) will be responsible for driving growth by strengthening and expanding relationships with existing Post-Acute clients. The CAE will focus on aligning a suite of solutions and services to meet the specific needs of Post-Acute healthcare organizations, including home health, hospice, skilled nursing, and long-term care providers. This role requires a strategic, consultative approach to ensure alignment with client goals and revenue growth.

Responsibilities

• Accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for a small number of strategic client relationships in partnership with Client Sales Executives.

• Cultivate executive relationships that include C-Level leaders (department heads, administrators, commissioners, bureau chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities

• Meet with clients to establish alignment plan parameters, build and nurture the relationship and assist in identifying further opportunities

• Develop communication strategies and effectively deploy them to share Netsmart's overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value and foster healthy client relationships

• Lead collaboration across sales, professional services, hosting and operations teams to bring the right resources to the client alignment effort

Qualifications
Required

• Bachelor’s degree or equivalent experience

• At least 3 years’ sales or account management experience with health care and/or technology services and solutions

• Exceptional written and verbal communication skills

• Effective presentation skills, including presentations in a sales capacity.

• Strong interpersonal skills with outstanding relationship building skills.

• Effectively collaborate and communicate with all levels of management and cross-functional teams.

Expectations

• Up to 50% travel

Preferred

• Health and human services or post acute work experience

• Experience developing, growing and sustaining revenue relationships with clients

• Experience leveraging service-delivery for long-term clients

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.