We're seeking a dynamic and experienced Integration Specialist to join our team. In this pivotal role, you'll work closely with Electronic Health Record (EHR) vendors and internal product and development teams to ensure seamless API/HL7 integrations that drive efficiency and improve client experiences. You'll interact with EHR partners/Vendors, Product Owners, and Engineering while overseeing the full lifecycle of API implementations, from scoping and planning to execution, while troubleshooting challenges, and optimizing data flows. If you're a proactive problem-solver with a strong technical background and a desire to make an impact in the healthcare industry, this role offers a unique opportunity to shape the future of data exchange and interoperability.

Responsibilities

• Develop and maintain strong relationships with Electronic Health Record (EHR), other software vendors and client product and development teams to ensure seamless integration.

• Oversee the end-to-end process of API implementations, including scoping, project planning, and execution.

• Collaborate cross-functionally with internal product, development, and client success teams to support API-related projects and timelines.

• Act as a liaison to troubleshoot and resolve integration challenges, ensuring a smooth data exchange experience.

• Create and maintain thorough, well-organized documentation for API integrations, including technical specifications, user guides, and troubleshooting steps.

• Monitor and report on API performance, usage, and data flow, identifying areas for improvement and optimization.

• Stay up to date with industry standards and trends related to healthcare APIs, data sharing, and interoperability (e.g., HL7, FHIR).

• Support ongoing conversations with clients and vendors, addressing concerns, feature requests, and opportunities for enhanced collaboration.

• Provide training and guidance to internal teams and external stakeholders on API capabilities and best practice

Qualifications
Required

• Bachelor's degree or equivalent relevant work experience

• At least 2 years of experience with EHR implementations

• At least 2 years of experience supporting API/HL7 integrations

• Experience and knowledgeable with industry standards and trends related to healthcare APIs, data sharing, and interoperability (e.g., HL7, FHIR).

• Effective and efficient communication skills and be able to organize, prioritize and schedule a high workload

• Demonstrated analytical and problem-solving abilities

• Strong collaborative skills and the ability to communicate effectively with various audiences.

Preferred

• Ability to secure and deploy resources effectively and efficiently

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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