Overview

The Communications Specialist will lead efforts to foster a connected, informed, and engaged workforce at Netsmart. This role is responsible for planning and executing associate engagement events, developing internal communications, and managing social media content that highlights Netsmart culture, programs, and initiatives. The ideal candidate brings creativity, strong communication skills, and a passion for building an inclusive and engaging associate experience.

Key Responsibilities

• Plan, coordinate, promote, and execute internal events and programs that drive associate engagement, recognition, and connection across teams and departments.
• Partner with HR, Marketing, business leaders, and U.S. teams to ensure events and engagement efforts align with organizational goals and cultural priorities.
• Develop internal communications strategies, messages, and feedback mechanisms to improve associate awareness and measure program impact.
• Create and maintain reporting on event and program performance, tracking success metrics against defined goals and objectives.
• Collaborate with teams across the company—including Marketing—to update and maintain a quarterly social media content calendar and key message themes.
• Develop content that showcases Netsmart and EveryDayMatters, including links, videos, graphics, and images for internal and external channels.
• Track engagement metrics across communication and social media platforms and provide insights to enhance reach, relevance, and campaign effectiveness.

Qualifications

Required

• Bachelor’s degree or equivalent experience in Communications, Public Relations, Human Resources, Marketing, or a related field.
• Minimum 3 years of experience in associate engagement, internal communications, or social media management.
• Strong writing, editing, and proofreading skills with demonstrated attention to detail.
• Experience planning and executing events, including logistics, promotion, and communication planning.
• Proficiency with Microsoft Office Suite and social media platforms/tools.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects, deadlines, and stakeholders in a fast‑paced environment.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, which is provided at Netsmart’s sole expense.