Enterprise Solutions Manager – US REMOTE

Join the Winning Netwrix Team!

About Us

We are a rapidly growing IT company of dedicated professionals striving to make a difference in the world of data security. Organizations of all sizes rely on our products to protect their business-critical data and the personal information of their customers and employees from cyber-attacks and data breaches.

With 15 years of experience in the field, Netwrix continues its market expansion via innovation and acquisitions (Stealthbits, StrongPoint, Anixis, NNT, PolicyPak, Strongpoint, UserCube, Mateso, Remediant and CoSoSys). The company is backed up by the leading private equity firm TA Associates.

Netwrix is headquartered in Frisco, Texas, and has presences regional offices in the U.S., and the UK. Due to the pandemic, we have all moved to home offices, and have remained remote ever since.

We are looking for a detail-oriented, creative, and strategic Technical Project Coordinator to join our Professional Services team. Are you an energetic, ambitious, and technical individual with three to five years of software implementation project management experience and are ready to accelerate your career in a high-growth, tech environment? Working for Netwrix you will have an opportunity to make immediate business impacts while accelerating your personal career development, surrounded by a positive and motivating team.

About the Role

Due to continued accelerated growth, we are looking for a detail-oriented, creative and strategic Enterprise Solutions Manager to join our team. Are you an energetic and ambitious individual with a few years work experience and are ready to get your career on the fast-track in a high-growth, tech environment? Working for Netwrix you will have an opportunity to make immediate business impacts while accelerating your personal career journey, surrounded by a positive and motivating team.

What You Will Do:

As the technical Enterprise Solutions Manager (ESM), you will represent the technical solution scoping aspects of professional services sales pursuits with a regional team of success-minded sales professionals. This role leverages the Netwrix innovative services solutions to enable and provide best-practice approaches to help ensure customer’s expectations are exceeded. Additionally, demonstrate sales of services acumen to drive organizational goals and build strategic relationships with our delivery partners and direct customers.

The Technical ESM is a critical role requiring strategic partnership in scoping of delivery and Managed Services solutions with regional ESMs, Sales, Services delivery, Customers, and our Partners to achieve success-oriented results for customers and driving future opportunities for account expansion. When properly executed, this role will provide individual growth, many exciting challenges, and opportunities to exceed Services Sales targets.

• Demonstrate sales of services acumen to drive organizational goals and build strategic relationships with our delivery partners and direct customers
• The Technical ESM is a critical role requiring strategic partnership in scoping of delivery and Managed Services solutions with regional ESMs, Sales, Services delivery, Customers, and our Partners to achieve success-oriented results for customers and driving future opportunities for account expansion
• Co-Develop, own, and close regional pipeline of professional services deals representing technical estimation and scoping of solutions
• Engage strategically with internal teams, prospects, customers, and partners
• Responsible for meeting or exceeding Services bookings targets
• Provide solution technical scoping, proposal, and presentation to stakeholders
• Work with Professional Services delivery teams to provide and receive feedback from customers to help align success and drive adoption/retention within the account
• Work to ensure the customer's services expectations are appropriately set to ensure customer satisfaction throughout the entire sales cycle
• Follow delivery, post-implementation, for in-region customers to identify successful conversion and customer satisfaction
• Monitor and track existing customers for new services or sales opportunities and convert to sales bookings
• Enable and support our partners to effectively and efficiently scope, estimate and propose software implementation services

You are a strong fit for this role if you have:

• 2-5 years of experience working in Professional Services Sales
• B.A./B.S. in CS/CIS/MIS/Business or related field equivalent
• Experience selling consulting services related to software delivery and training
• Understanding of common implementation methodology, effective scoping to support implementation success
• Ability to articulate approaches and best practices throughout the sales process to various stakeholders
• Excellent business, analytical, problem solving and communication skills (written and verbal)
• Ability to travel at least 20-30% of time including overnight travel
• Excellent troubleshooting and problem solving and risk management skills
• Excellent client relationship management and ability to act as a trusted advisor
• Strong presentation, executive client management, and business development skills
• Experience with account portfolio planning and prioritization

Why You’ll Love Working at Netwrix:

• Unlimited PTO
• Excellent Health Benefits
• Paid Parental Leave
• Wellness Programs (walking challenges, virtual yoga classes, and virtual stretching exercises)
• On the Go Training Sessions on Topics that Matter
• Team Orientated and Collaborative Colleagues
• Casual and Innovative Work Environment
• Opportunities for Career Advancement
• Regular Town Halls to Keep You Informed

All Told…We’re a Culture that Truly Cares About our Employees, and Their Voice to Help Us Thrive! We welcome people across all different backgrounds and experiences and look forward to hearing from you!

Netwrix is an Equal Opportunity Employer