Job Title: Head of Engineering
Location: Franklin, TN
Reports To: EVP - Technology

Role Overview

The Head of Engineering will lead the end-to-end engineering function responsible for building, integrating, and scaling a modern technology ecosystem that powers both internal business operations and customer-facing digital experiences. This includes overseeing application development, company website, enterprise data and AI platforms, and a B2B eCommerce ecosystem built atop a vendor-managed platform. The role balances strategic leadership, technical oversight, and vendor governance to deliver a robust, secure, and intelligent digital platform for growth.

Key Responsibilities

• Engineering Leadership: Lead, mentor, and scale a high-performing engineering organization spanning application development, data engineering, AI/ML, and DevOps.
• Platform Ownership: Drive technical execution across internal and external web and application experiences, ensuring scalability, reliability, and performance.
• Vendor Platform Integration: Oversee engineering efforts connected to the eCommerce system built on a vendor-owned platform, guiding vendor technical roadmaps, integration patterns, and data exchange models.
• Product Search Experience: Lead development and optimization of intelligent search capabilities, personalization experiences.
• ERP and Supplier Integration: Manage design and delivery of ERP and supplier integrations through APIs, middleware, and files.
• Data and AI Enablement: Partner with product and business teams to produce trustworthy, accessible data and build AI/ML solutions, improving decision intelligence and automation.
• Governance and Quality: Establish engineering standards, code quality, and DevSecOps practices across domains.
• Cross-functional Collaboration: Work closely with Product Management, Operations, IT and Business stakeholders to translate strategic goals into technical outcomes.
• Technology Strategy: Contribute to overall technology vision, challenge assumptions, and ensure alignment between engineering priorities and enterprise objectives.

Qualifications

• 15+ years of software engineering experience, with at least 10+ years in engineering leadership roles.
• Proven success building and scaling enterprise or customer-facing digital platforms.
• Strong expertise in system integrations (especially ERP and external suppliers), API design, and microservice architectures.
• Experience guiding complex vendor-driven platform initiatives, with ability to influence roadmap and ensure seamless technical alignment.
• Background in cloud-based data architecture (AWS, Azure, or GCP), AI enablement, and modern application frameworks.
• Strong understanding of web development, eCommerce, and digital experience technologies.
• Excellent leadership, communication, and stakeholder management skills; able to translate technical details into business value.

Desired Attributes

• Customer- and data-obsessed mindset.
• Passion for building a results-driven, collaborative engineering culture.
• Experience working in procurement, distribution, or B2B marketplace environments.