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Consultant (Logistics)

PDI Technologies

PDI Technologies

Operations
maidenhead sl6, uk
Posted 6+ months ago
Consultant
About PDI
PDI helps convenience store retailers and petroleum wholesale marketers worldwide thrive in a digital economy with enterprise management software. Over 1,200 customers operating more than 100,000 locations trust PDI to optimize their operations, whether they are a single site, multi-site, dealer or a franchise operator. PDI’s enterprise software, wholesale and logistics management software solutions and retail back office systems have been designed around the evolving needs of customers for more than 35 years. We reimagine enterprise management to help our customers transform their business and deliver exceptional experiences. PDI is embarking upon a fast-paced expansion strategy through internal investment in development as well as intensive M&A activity. The result will be a broader, more powerful, international company that serves customers across the entire supply chain, from wholesalers, to retailers, and every stop in between.

The opportunity
  • Being a part of a growing team with stimulating assignments supporting global clients and solutions
  • Collaborative team atmosphere with direct communication lines across the PDI organization
  • Becoming a part of a global company committed to international growth from both geographical and product portfolio perspective
  • Dynamic working environment with opportunities to make immediate impact on client satisfaction and business growth

Position Summary & Key Areas of Responsibility
Successful candidates would be joining the Logistics professional services team, working in a team to implement logistics management software projects. This role requires a candidate to develop both an understanding of the business processes and applied technical skills, and assistance in both these areas will be provided via training and mentoring.
Our consultants work closely with the client’s business and technical teams to implement software solutions and processes; including, among others, requirements clarifications, configuration, testing and user training.
Furthermore, the Consultant serves as an alignment point between the client and development teams.

Areas of Responsibility
  • Provide solution consultation, customer solution demonstrations, business needs and goals clarification, high-level requirements gathering and clarifications, etc.
  • Contribute to the creation of the Statement of Work document in terms of scope & requirements clarification, effort estimates etc.
  • Lead requirements and specification definition with the client and drive the necessary documentation as input to the SW development team
  • Define, analyze, specify, document and manage (functional / non-functional) requirements
  • Drive close alignments with the product and development teams
  • Provide architecture and integration consultation
  • Understand overall technical aspects of PDI’s software, including application architecture and infrastructure
  • Application configuration
  • Ensure alignment of the internal and external technical teams involved in the implementation
  • Provide solution support and issue analysis / clarification during UAT, Go-Live, and post-implementation as necessary
  • Manage and execute System & Integration Testing (e.g. test plans, test execution, issue analysis & verification, etc.)
  • Troubleshooting implementation issues and resolution verification
  • Provide User Training
  • Increase knowledge and experience to become a subject matter expert in PDI products and services; and their application in a business environment
Key Qualifications
  • 3+ years’ experience in implementation projects or system support
  • Bachelor's degree or above, ideally in a STEM or business subject
  • Fluency (written and spoken) in English (mandatory) and German (preferred)
  • Experience of working in client-facing environment
  • Strong communication skills to support frequent customer contact
  • High level of self-organization, problem solving ability, proactivity, and attention to detail
  • Excellent analytical skills
  • An aptitude for IT and interest in SW solutions
  • Ability to multi-task and prioritize tasks with competing deadlines
  • Ability to independently work as a contributing member in a high-paced and focused team
  • Exhibits strong teamwork and interpersonal skills
  • Ability to quickly understand new SW solutions
  • Willingness to travel
  • Ability to work independently on a client site
Preferred Qualifications
  • Experience in technical consulting, business process analysis, and / or testing
  • Understanding of software development lifecycle
  • AGILE Methodology and experience in creation of epics, user stories, backlog management, etc. (desirable)
  • Proficiency in Project Management Software Tools, Microsoft Office Suite, CRM tools
  • Background in SW Development or Business / Solution Analysis (desirable)
  • Experience working in a project team