Customer relation representative
Manage customer queries and requests to ensure a positive customer experience. Serve as the primary point of contact for assigned customers and maintain strong relationships through communication. Provide timely and accurate quotes based on customer inquiries.
Responsibilities
- Ongoing communication with suppliers to fulfill customer needs
- Handle customer service requests via phone, email, and WhatsApp
- Handle customer requests that come through the CRM system
- Answer customer calls and route them to appropriate departments as needed
Requirements
- 2+ years of experience in a customer service or customer relations role
- Experience working with ERP systems, preferably Priority Software
- Proficiency with Microsoft Excel and Outlook
- Experience with customer and supplier communications
Also hiring
Application Support Engineer
Description: As our new Application Support Engineer, you manage customer queries and requests to ensure a positive customer experience. You serve as the a main point of contact and maintain strong relationships through communication.
Customer Support Specialist
Are you an experienced Customer Support Specialist wanting to make an impact? We are Priority Hospitality, developing advanced technological solutions for hotel management and hospitality. Our products are used by thousands of hotel networks, locally and abroad. We're looking for an Customer Support Specialist who will be excited to join us and dive into our world. If you enjoy researching and solving problems, and are an excellent communicator and collaborator, then this position is for you.
Junior Customer Support Representative
Are you seeking a challenging and exciting new opportunity? Priority Hospitality, a leading technology company revolutionizing the hospitality industry, is looking for passionate individuals to join our growing Customer Support team. Why Join Us? Be part of a thriving tech company: Work in a stable and successful environment. Comprehensive training: No prior experience required. We'll equip you with the skills you need to succeed in the tech industry. A supportive and rewarding culture: Enjoy working with a professional team, team-building activities, and attractive benefits.