Collections Coordinator with Light Bookkeeping Support (Temporary Role)

we are seeking for a Collections Coordinator for a temporary role within our finance department. The main focus of this position is managing customer collections, monitoring outstanding payments, and maintaining direct communication with clients to resolve overdue balances.

Key Responsibilities:

• Manage and monitor customer accounts for collections.
• Contact customers via phone and email to follow up on overdue payments.
• Handle open invoices and track payment status.
• Work with the Priority ERP system to update and maintain collections data.
• Issue invoices and assist in maintaining accurate customer records.
• Coordinate with the accounting team to confirm payments and resolve discrepancies.
• Provide occasional support for basic bookkeeping activities.

Requirements:

• Proven experience in customer collections – required.
• Familiarity with Priority ERP – required.
• Previous experience in bookkeeping – an advantage.
• Bookkeeping certification (Level 2) – a plus but not required.
• Strong proficiency in Excel and general computer skills – a significant advantage.
• Excellent communication skills, service-oriented, and persistent.
• Highly organized, with strong time management skills.
• Ability to work under pressure and across multiple interfaces.