Technical Writer

Priority Software, Israel’s leading ERP company, is looking for a highly motivated and passionate technical writer to join our product team to turn complex ideas into clear and user-friendly content. Send us your CV if you are an experienced technical writer with experience writing SOP manuals, user manuals, API documentation, installation manuals, training manuals, and release notes.

Priority Software, Israel’s leading ERP company, is looking for a highly motivated and skilled Technical Writer to join our Product team. In this role, you’ll transform complex business and technical concepts into clear, user-centered documentation that supports over 400,000 global users.

We’re looking for a curious, detail-driven writer who’s passionate about usability, clarity, and delivering excellent content that drives product adoption.

Your Professional Background Includes:

• Experience as a Technical Writer in the software/technology industry
• Writing user manuals, SOPs, API documentation, installation guides, training content, and release notes
• Roles such as editor, UX/microcopy writer, e-learning content creator, or online help author

Responsibilities

• Develop and maintain a wide range of content: user guides, in-app help, standard operating procedures (SOPs), onboarding materials, and developer/API documentation
• Write new content and update legacy materials in accordance with our Style Guide and tone of voice
• Collaborate cross-functionally with Product Managers, R&D, QA, and Marketing to ensure documentation aligns with feature delivery and go-to-market messaging
• Learn new business processes daily and explain them in clear, simple language
• Translate and edit content in both Hebrew and English – fluency in both languages is required
• Contribute to in-product help and knowledge base content for multiple user types
• Upload and manage content in our internal knowledge platforms
• Act as a focal point for documentation standards and knowledge sharing across the company

Requirements:

• Fluent in both Hebrew and English (spoken and written) – mandatory
• Proven experience writing clear, well-structured content for software products
• Proficient with technical writing tools and quick to adopt new technologies
• Ability to explain complex product features and business processes to both technical and non-technical audiences
• Familiarity with ERP, financials, logistics, or retail systems – a strong advantage
• Experience in UX writing, microcopy, or e-learning – a plus
• Detail-oriented, fast learner, and self-starter with strong time management skills
• Excellent interpersonal and collaboration skills; comfortable working with multiple stakeholders