Collections Accountant
We are looking for a proactive and detail-oriented Collections Accountant to manage the company’s receivables process. This role includes overseeing customer account balances, executing collection activities, and collaborating closely with internal departments to ensure timely payments and financial accuracy.
Key Responsibilities:
- Monitor and manage customer accounts, track balances, and generate aging reports
- Execute collection calls and email communications with business and private customers
- Handle account reconciliation, including receipts, credits, payment entries, and adjustments
- Investigate and resolve payment discrepancies, refunds, and billing inquiries
- Collaborate with Sales, Customer Service, and Finance teams
- Liaise with legal representatives on delinquent accounts
- Prepare regular reports for management tracking and analysis
- Meet monthly and quarterly collection targets
Requirements:
- Certified Bookkeeper (Level 2 mandatory, Level 3 – strong advantage)
- 2–3 years of relevant experience, preferably in B2B collections
- Proficient in Microsoft Office, especially Excel
- Experience with Priority ERP – an advantage
- Strong interpersonal and communication skills
- High level of accuracy, independence, and ability to work under pressure
- Assertiveness and professionalism in handling collection communications
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Priority is a leading provider of scalable, agile, and open cloud-based business management solutions for a wide range of industries and organizations of all sizes, from global enterprises to small and growing businesses. Recognized by top industry experts and analysts for its product innovation. Priority provides real-time access to business data and insights from any desktop or mobile device, enabling organizations to increase operational efficiency, improve the customer experience, identify new opportunities, and outpace the competition.