Radiant Logic Introduction

Radiant Logic, the identity data experts, helps organizations turn identity data into a strategic asset that drives automated governance, enhanced security, and operational efficiency.

Our RadiantOne Identity Data Platform removes complexity as a roadblock to identity-first strategies by creating an authoritative data source for real-time, context-aware controls. We provide visibility and actionable insights to intelligently detect and remediate risk using AI/ML-powered identity analytics. With RadiantOne, organizations can tap into the wealth of information across the infrastructure, combining context and analytics to deploy governance that works for the most advanced use cases. It’s a radically simple approach.

All this is enabled by our team of first-class people. Our headquarters are in San Rafael, CA, with an office in Paris, France, and team members around the globe.

The Opportunity

In this role within the Product Management team, you'll be responsible for leading the content development & delivery strategy for all products offered on the Radiant Logic platform. You will work cross-functionally with UX designers, Engineering, and other Subject Matter Experts to ensure our content is easy or our customers to use, easy to understand, and easy to find.

As a Sr. Technical Content Manager you will be responsible for planning, execution, and measurement of the entire platform content. You have outstanding people management skills, and a demonstrated ability to deliver high-quality technical content. You are a solid content writer/content strategist with a strong technical background in the Identity and Access Management (IAM), Identity Governance and Administration (IGA) space. The ideal candidate will also reflect our company values in their approach to the work. Responsibilities

• Developing, implementing and monitoring a content strategy for externally facing technical user guides for all Radiant Logic products
• Managing the contents, layout and usability of the https://developer.radiantlogic.com site
• Creating and reviewing technical documentation for all Radiant Logic products
• Working closely with engineering, product, and support teams to ensure documents are useful to the readers and targeted to the appropriate audiences
• Working closely with the Radiant Logic Enablement team to ensure they have the content needed to create and maintain product training materials
• Creating and managing the contents, layout and usability of the Marketplace site https://marketplace.radiantlogic.com/

Skills and Experience

Must have:

• Extensive knowledge of Identity and Access Management (IAM), Identity Governance and Administration (IGA) and LDAP Directory concepts
• 10+ years of relevant technical writing experience
• Bachelor’s degree in mass communication/English Literature/Engineering
• Excellent verbal and written communication skills
• Strong customer focus
• Ability to quickly understand very technical concepts and present them as easily comprehensible structured documents
• Proactive, self-starter with the ability to manage multiple tasks in a deadline-driven environment
• Knowledge of the documentation process, including writing, editing, graphics, production, Help authoring, and information design
• Ability to work well independently and as part of a team
• Ability to understand and write LDAP queries for feature validation relating to Documentation
• Knowledge and experience in invoking REST/SOAP webservices using tools such as Postman
• Experience with one of the major cloud platforms (AWS, Azure, GCP)

Nice to have:

• Project management skills

Personal Profile

You will be a high-energy, self-starting team player. You will be a proactive learner willing to immerse yourself in learning Radiant Logic technology. Radiant Logic is a dynamic, energetic company, where individuals can thrive, be respected for their unique skills and where we push the envelope of what is possible.

Location

This is a hybrid position, and the candidate must reside close to our US office in San Rafael, CA.

Compensation

The role offers a competitive salary depending on experience and potential. In addition, we offer:

• Medical, Dental, and Vision Insurance
• Long Term Disability Insurance
• 401(k) Plan
• Vacation
• Holidays
• Sick leave

Radiant Logic, Inc. is an EEO Employer. As part of its safe hiring policy, Radiant Logic, Inc. conducts credentials verification and pre-employment screening on applicants who are offered and accept employment.