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Enterprise Systems Architect



richmond, uk
Posted on Monday, July 8, 2024

Enterprise Systems Architect

Location: Richmond, England

Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise – thus giving organizational leadership the contextualized data they need to make better informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI - to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

What You Will Do:

The Enterprise Systems Architect will report ­­­­­­­­­to the VP, Corporate Information Systems, responsible for supporting all of the corporate systems that runs RLDatix, the role holder will also have a subsidiary reporting line to the Global Head of Architecture.

RLDatix is a dynamic and rapidly evolving environment. The post holder will initially provide expert guidance on the implementation of a new HR solution and help ensure its integration within the corporate landscape. A secondary objective of the role is to work with the management team to address i) Refining and updating processes to ensure the organisation is placed to scale and expand ii) Working across department boundaries to ensure the needs of corporate processes (billing/cost reporting) are embedded within the product landscape and infrastructure. They will work closely with the Head of Architecture to ensure architectural alignment across various products as well as ensuring any architectural blueprints are adopted as part of the design cycle.

This will include liaising with internal and external stakeholders and how they work together.

A crucial part of the role is to align within the Architecture team by:

  • Suggesting potential architectural improvements to current corporate systems, working with the architecture function.
  • Ensuring alignment of design work with the Enterprise Architecture team, to ensure your design components fit within the overall architecture strategy.
  • Develop and document an architecture strategy for corporate systems.
  • Creation and execution of a plan to execute the architecture strategy for corporate systems.
  • Working with other architects from other teams to share knowledge and re-use design components wherever possible.
  • Suggesting proof of concepts for new ideas which may contribute to ongoing roadmap activities within the architecture team.

Additionally, this person will be responsible for:

  • Creating Functional and Non-Functional requirements for each corporate system, from an architectural lens.
  • Help establish systems and processes to reduce the cost of operating the corporate estate (e.g. tracking and governing costs).
  • Provide an expert point of contact for existing/future 3rd party suppliers.
  • Making informed decisions and taking ownership of project outcomes, owning architecture components and their implementations
  • Engaging in design and review processes as both an author and reviewer.
  • Establishing standards for non-functional outcomes incorporating cost, scale, security, deployment and operability considerations.
  • Ensuring relevant documentation is produced and maintained.
  • Close liaison with the CISO to help RLDatix systems comply with best practice and secure required certifications.

Teamwork and collaboration:

Actively engaging in all quarterly corporate system roadmap planning and preparation activities as appropriate.

Effectively communicating with systems team in the domain and beyond into other teams that could be impacted by design decisions and activities.

Providing technical leadership to team domain members. The Corporate Systems Architect should mentor others in systems teams on best design practices, processes and methodologies.

  • Experience in cloud architectures, such as:
  • Fundamental public cloud services from AWS, Azure and/or GCP.
  • Experience of Microsoft and other stack of technologies including but not limited to:
  • Azure Active Directory
  • Windows server

MS SQL Server (or other relational and non-relational databases).

  • Hands on experience of Service based architecture.
  • Knowledge of domain-driven design concepts desirable.
  • Experience or knowledge in modern cloud architecture topologies to create scalable and repeatable solutions.
  • Good understanding of Enterprise Integration Patterns.
  • Good understanding of configuring and maintaining Single Sign On (SAML2 and OIDC).

The role requires an individual with competency in:

Collaboration and leadership – To be able to work across departments with key stakeholders and leaders others to assess requirements and respective solutions. To voice any concerns but also listen to others if challenges are identified. Collaborate with other owners of different systems to find outcomes that work across departmental boundaries.

Problem Solving and Decision Making – Gathers, verifies, and assesses all appropriate and available information to gain an accurate understanding of situations. Considers a range of viable options, evaluating evidence and seeking advice where appropriate and ultimately making well considered, clear, timely and justifiable decisions (or recommendations).

Communication – Effective communication skills suitable for liaising with colleagues within the Architecture function and within the broader corporate systems team and other key stakeholders, both on a one to one and one to many bases. Demonstrate effective communication, both orally and in writing, with colleagues and customers including producing/reviewing technical documentation, preparing, organising, and delivering presentations using appropriate tools and techniques, and taking a leading role in meetings and discussions.

Planning and Organising – Effective at determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems.

Building Relationships – Able to develop effective relationships with colleagues. Able to respond appropriately to feedback.

Influencing skills – Ability to influence both within the corporate systems team and the wider organisation.

Understanding– Aware of strategies, policies, and procedures and how the organisation operates.

Influencing and Impact – Act in a professional manner and exhibit the required behaviour that should provide an example to other employees. Identify goals and objectives and motivate and support others towards delivery. Able to network throughout the wider business and the user community. Needs to delegate tasks, responsibilities, and authorities effectively.

Innovation, Flexibility and Adaptability – Undertake tasks with a positive attitude and respond well to management requests. Must be prepared to meet business goals and respond well to change.

Leading Change - Positive about change, adapting rapidly to changing circumstances and encouraging flexibility in others. Supportive in implementing key strategic changes within corporate systems whilst taking an innovative approach to solving problems and considers alternatives.

What You Will Gain:

This is an excellent opportunity for you to join a global leader in healthcare safety, building up your skillset using innovative tools and technologies along the way. You will grow and develop, and be a part of an amazing international team, advancing your career further.

Experience/Knowledge You Will Need:

Candidates should ideally have:

  • Experience as a Systems Architect, or a senior/principal engineer for at least 3 years and demonstrating architecture or design activities as part of their role.
  • Degree in Computer Science/related field or relevant experience. University qualifications not necessary if demonstrable industry experience is achieved.
  • Experience working with Cloud and Microsoft technologies.
  • Experience working in cloud environments, either fully cloud-native or in a hybrid cloud and on-premise scenario.
  • Experience in collaborating within a systems team.
  • Working in an Agile environment.
  • Data modelling & transformation experience.
  • Experience of Systems Integration using Middleware (Boomi, Workato etc.).
  • Service based architecture experience (REST, SOAP, GraphQL, etc.,).
  • Experience of stakeholder influence.
  • Ability to design and execute vision.
  • Understanding of best practices and patterns for systems integrations.
  • Good understand of ITIL framework – desirable