Associate Relationship Representative
RLDatix
Associate Relationship Representative | Sales | Toronto, Canada | Hybrid
RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.
At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.
We’re searching for an Associate Relationship Representative to join our Sales team, so that we can support our Emerging Account customers throughout the sales process. The Associate Relationship Representative will form and maintain relationships with customers to facilitate business growth.
How You’ll Spend Your Time
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Build and improve relationships with customers, key suppliers, and partners to educate and inform about RLDatix’s services
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Understand client’s needs in order to strategically align their needs to our connected healthcare operations
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Collaborate with internal departments to ensure client’s expectations are met
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Identify potential opportunities as well as manage renewals process to facilitate business growth
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Document and update customer accounts within Salesforce to ensure data integrity
What Kind of Things We’re Most Interested in You Having
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Prior experience in a customer facing role within a Sales team
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Proven success in a position requiring strong attention to detail and interpersonal communication skills
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Knowledge in how to use Microsoft software products
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Ability to commute to Toronto twice a week and travel to USA as needed
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Commitment to working collaboratively within a fast-paced environment
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.