RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure patient safety learnings are deployed effectively and immediately through dynamic policy and procedure management.
RLDatix is truly global, with offices in London, Toronto, Chicago, Fairfax, Melbourne, Adelaide and Riyadh, allowing us to be at the forefront of global patient safety and GRC movement. We envision a world where patients have access to the best and safest care possible and our team is made up of people who truly believe in what we do. We’re always looking for people who are passionate about making a positive change in healthcare to join our team. In line with our mission, we are looking to recruit a RoW Sales Ledger Controller to work in our Finance team based in our Wimbledon office.

The Role
As the Billing Specialist you will be responsible for creating and sending of invoices accurately and in a timley manner for RLDatix’s customers across the rest of the world region. In this key role, you will also manage the debtor’s ledger on a daily basis while dealing with customer queries, working closely with both the Sales and Professional Services teams. The role will report to the Billing Manager.

Responsiblities & Duties
 Generating and sending invoices and credit notes according to client’s contract and company’s invoicing protocol
 Maintaining good relationships with customers and answering any queries they may have in an effective and timley manner
 Working closely with the Sales and Profesional Services teams in the different regions to track billable sales and services (WIPs), customer retention (churn) and any credit control issues
 Work with the Collections team to chase outstanding debt and entering incoming cash into the financial system
 Creating and maintaining up to date client data on Salesforce
 Assisting with month end procedures and reports for the board pack
 Answering the main telephone and filing of documentation
 Helping preparation for the annual audit
 Any other ad hoc duties
Skills, Qualities & Experience
Candidate should also have at least 1 years’ experience of working within a finance team.
Candidates must also be able to demonstrate the following:
 Detail focus; accurate, logical and methodical approach to work
 Good time management skills with the ability to effectively organise and prioritise workload and work proactively without close direct supervision
 Computer literacy including Word and Excel
 Experience of using Salesforce and FinancialForce would be highly advantageous
 Possess strong written and verbal skills and be able to work well in a team environment including with non-finance colleagues, e.g. Sales, Professional Services
 Excellent numeracy and analytical problem-solving ability: e.g. resolving invoice queries