Junior Business Systems Analyst | Corporate Information Systems | Skopje, Macedonia

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.
At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a Skopje-based Junior Business Systems Analyst to join our Corporate Information Systems team, so that we can continuously enhance and support our internal systems that drive operational efficiency across the business. The Junior Business Systems Analyst will support and administer key corporate platforms and provide timely solutions to internal users—helping us scale effectively and improve internal service delivery globally.

How You’ll Spend Your Time

· Providing daily support and administration for systems such as Salesforce, NetSuite, OpenAir, SAP SAC, Zendesk, Influitive, Concur, Egencia, Sage People, Hirebridge, and ADP
· Logging, tracking, and managing support tickets through resolution, while ensuring timely updates to stakeholders
· Collaborating with internal users to troubleshoot and resolve system-related issues or identify workarounds
· Monitoring corporate systems proactively to identify and mitigate issues before they impact users
· Maintaining accurate system documentation and ensuring training materials are updated for onboarding and user education

What Kind of Things We’re Most Interested in You Having

· Entry-level experience in business systems support or administration
· Strong analytical and problem-solving skills with a keen attention to detail
· Exposure to business analysis practices and process improvement
· Demonstrated adaptability and eagerness to learn new systems and tools
· Excellent communication skills with the ability to interact across all levels of the business
· Self-motivated and capable of working both independently and as part of a team
· Ability to commute to our Skopje office at least 2–3 days per week
· Sincere interest in working in an international, mission-driven healthcare technology company

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.