Business Unit:

Job Description:

The Network Engineer - I is responsible for the management, operational support, troubleshooting, and maintenance of Russell Investments’ LAN and WAN infrastructure. The Network Engineer - I works closely with Sr. Network Engineers and partners with leadership in Seattle, WA. Technical knowledge and experience with enterprise routers, switches, and firewalls are a must.

The responsibilities of the individual in this position include but is not limited to:

• Support the operations, troubleshooting, and implementation of all network infrastructure
• Incident troubleshooting, escalation, and facilitation
• Assist with hardware upgrades, replacements, and firmware patching
• Participate in internal IT service, change, and request management processes
• Ability to work with Cisco and Palo Alto TAC to create and troubleshoot network issues
• Provide detailed technical instruction to service provider technicians
• Responsible for monitoring and tools management (e.g. Cisco DNA Center, SolarWinds, etc.)
• Experience with Panorama and Firepower Management Center
• Maintain detailed documentation and inventory of all managed environments
• Responsible for timely on-call response to incidents
• Participate in other IT projects and/or tasks as needed

The successful candidate will have extensive demonstrable skills and experiences including the following:

• Bachelor’s Degree in Computer Science, Business, or Engineering. Equivalent work experience may be considered in lieu of education.
• Preferred CCNA certification
• 4+ years of demonstrated hands on experience enterprise data networks, preferably with Cisco, F5, and Palo Alto products
• Excellent written and verbal communication skills
• Technical knowledge and experience in routing and switching protocols including TCP/IP, STP, OMP, BGP, TLS/DTLS, MPLS, SD-WAN, and fundamental understanding of network design
• 3+ years of demonstrated experience in working with service providers, consultants, and carriers