A Senior Systems Engineer is both a technical and team leadership role supporting Russell Investments’ computer infrastructure. You will directly support mission critical servers across all Russell Investments’ global sites and partner with management in Seattle, WA. Technical knowledge and experience supporting Active Directory, Windows servers, and VMware environments are a must.

Years of Experience

5-7 years of relevant industry experience

Qualifications

• Bachelor’s Degree in Computer Science, Business or Engineering. Equivalent work experience may be considered in lieu of education.

• Troubleshooting performance related issues

• Experience in IT service delivery using the ITIL framework

• Demonstrated experience working as part of a high performing team

• Ability to communicate complex technical details to all levels of management

• Expertise in understanding, setting, and managing customer expectations

• Ability to understand and solve complex problems quickly

Responsibilities

• Day-to-day operational support and maintenance (including patching and upgrading) of the compute environments

• Task delegation and work oversight of junior and intermediate level Systems Engineers

• Maintains detailed documentation and inventory of all managed environments

• Responsible for timely on-call response to incidents

• Maintain confidentiality of sensitive company data without exception

• Maintain an instant and trending view of the health of the infrastructure

• Participate in other IT projects and/or tasks as needed

Candidate Requirements

• Microsoft Windows Server

• Enterprise Level Active Directory Support (Domain Administration experience)

• VMware – vCenter, ESXi and vSAN (HCI)

• Server hardware support and configuration (preferably Dell PowerEdge)

• Scripting (e.g. PowerShell, Perl, etc.)

• Desired certifications: MCSE, VCP

Core Values

• Strong interpersonal, oral, and written communication and collaboration skills with all levels of management

• Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,

• Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.

• Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.

• Exemplifies our customer-focused, action-oriented, results-driven culture.

• Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.

• Ability to act with discretion and maintain complete confidentiality.

• Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.