Network Engineer II
Russell Investments
IT, Other Engineering
Mumbai, Maharashtra, India
Posted on Friday, September 22, 2023
Business Unit:
Global Information Technology
Job Description:
The Network Engineer - II is responsible for the management, operational support, troubleshooting, and maintenance of Russell Investments’ LAN, WAN, and Telephony infrastructure. The Network Engineer - II partners with leadership in Seattle, WA. Technical knowledge and experience with enterprise routers, switches, load balancers, firewalls, VPN, and Wireless Controllers are a must.
The responsibilities of the individual in this position include but are not limited to:
- Support the operations, troubleshooting, and implementation of all network infrastructure
- Monitor service level and performance of network devices and circuits
- Incident troubleshooting, escalation, and facilitation
- Perform hardware upgrades, replacements, and firmware patching
- Ability to obtain packet captures on Cisco IOS-XE/Nexus switches and Palo Alto devices
- Participate in internal IT service, change, and request management processes
- Ability to work with Cisco and Palo Alto TAC to create and troubleshoot network issues
- Provide detailed technical instruction to service provider technicians
- Responsible for monitoring and tools management (e.g. Cisco DNA Center, SolarWinds, etc.)
- Experience with Panorama and Firepower Management Center
- Maintain detailed documentation and inventory of all managed environments
- Responsible for timely on-call response to incidents
- Participate in other IT projects and/or tasks as needed
The successful candidate will have extensive demonstrable skills and experiences including the following:
- Bachelor’s Degree in Computer Science, Business, or Engineering. Equivalent work experience may be considered in lieu of education.
- Must have a current CCNA certification
- Excellent written and verbal communication skills
- 5+ years of demonstrated hands-on experience understanding and integrating existing systems and technologies around enterprise voice and data networks, preferably with Cisco, F5, and Palo Alto products.
- Technical knowledge and experience in routing and switching protocols including TCP/IP, STP, OMP, BGP, TLS/DTLS, MPLS, SD-WAN, and a fundamental understanding of network design
- Technology subject matter expertise in Network and Telecom areas with the ability to recognize trends
- 3+ years of demonstrated experience in working with service providers, consultants, and carriers