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Senior CRM Developer I

Russell Investments

Russell Investments

Software Engineering
Mumbai, Maharashtra, India
Posted on Friday, December 8, 2023

Business Unit:

Global Information Technology

Reporting To:

Director, CRM Technology


EMEA/UK (Mar-Nov 1:30 pm – 10:30 pm IST / Nov-Mar 2:30 pm – 11:30 pm IST) (India)

About Russell Investments, Mumbai:

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 87-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is the world’s sixth-largest investment adviser, with $1 trillion in assets under advisement (as of June 30, 2022) and $288.3 billion in assets under management (as of March 31, 2023) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023.

Joining the new Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be one of the first to join this new team based out of Goregaon (East) in Mumbai and be a part of creating the foundation and culture for the firm’s growing operations in India. The Mumbai office operates 5-days a week from Monday to Friday with varying shifts to accommodate time zones around the world.

For more information, please visit https://www.russellinvestments.com.

Job Description:

Every day, we seek to improve financial security for people. Joining our Information Technology Applications team means you will be a part of a passionate and supportive team that believes what we do matters to our clients and investors.

This role is responsible for the delivery of custom software solutions used by internal clients and IT team members. The ideal candidate excels in a highly collaborative, fast-paced, agile software development environment. They will work both collaboratively and independently throughout all phases of the software development lifecycle including requirements gathering, development, testing, and deployment. They will learn and incorporate Russell IT standards, tooling, and practices and will be driven to continuously improve Russell’s software quality.

Your Essential Responsibilities:

  • Deliver maintainable, testable, and reusable production quality code in a corporate financial environment using Agile development practices
  • Use technical expertise combined with business acumen to envision and implement solutions to strategic business challenges, thereby using technology to differentiate Russell Investments in the market.
  • Work directly with business units to implement features in existing software as well as to build new prototypes and software solutions
  • Optimize application performance and stability by anticipating, investigating, and resolving problems ahead of time
  • Conceptualize and be able to articulate solutions to team members and clients
  • Take responsibility for the analysis, design, coding, testing, debugging, and documentation of complex technical systems
  • Consistently find and deliver new ways to develop and improve processes and technologies
  • Act as a primary contact for users to address development questions and concerns
  • Perform additional duties as assigned
  • Perform all responsibilities in accordance with Russell Investments Core Competencies

Your Expertise:

  • Bachelor’s degree in technical or business discipline, or equivalent work or education-related experience required.
  • 5+ years of Software Development experience required.
  • 3+ years of experience with CRM, Microsoft Dynamics strongly preferred
  • Experience collaborating with multiple teams, including business unit teams, to deliver solutions through all phases of the SDLC required.
  • Full stack development experience including UI, web, middle-tier, and database required.
  • .NET, C#, SQL, HTML, CSS, JavaScript, Service Oriented Architecture, and Web API experience required.
  • SQL database schema design and development experience required.
  • Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies required.
  • Proven ability to stay current with emerging technologies as well as with new applications of existing technologies through work experience, academics, or self-study required.
  • Experience with continuous integration and continuous delivery required.
  • Financial services experience strongly preferred.
  • Excellent verbal and written communication skills and ability to interface with all domains and seniority levels in the organization.
  • Experience with Git version control preferred.
  • Full time hours required, with additional hours as necessary.

Additional Skills:

  • Ability to communicate clearly and build trusted relationships with others.
  • Ability to take on new opportunities and tough challenges with a sense of urgency and enthusiasm.
  • Ability to ensure the (external or internal) client’s perspective is a driving force behind decisions and actions.
  • Ability to be a collaborative team player with the ability to interact well with all levels of internal and external personnel and adapt to rapidly changing requirements.