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Director, Program Management

Russell Investments

Russell Investments

Mumbai, Maharashtra, India
Posted on Thursday, May 23, 2024

Business Unit:

Global Sourcing & Corporate Services

Reporting To:

Head of Program Management Office


EMEA/UK (1:30 pm – 10:30 pm IST) (India)

About Russell Investments, Mumbai:

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 87-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is the world’s sixth-largest investment adviser, with $1 trillion in assets under advisement (as of June 30, 2022) and $288.3 billion in assets under management (as of March 31, 2023) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023.

Joining the new Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be one of the first to join this new team based out of Goregaon (East) in Mumbai and be a part of creating the foundation and culture for the firm’s growing operations in India. The Mumbai office operates 5-days a week from Monday to Friday with varying shifts to accommodate time zones around the world.

For more information, please visit https://www.russellinvestments.com.

Job Description:

As part of the Program Management Office, the Director, Program Management responsibility for establishing and running the Program Management Office with the objective of building a multi-year project roadmaps approved and prioritized by the Executive Committee. This role will successfully execute the roadmap, ensuring all projects and programs are delivered using a standard, fit for purpose set of best practices, project and program management methodologies, and tools within the agreed scope, time, cost and quality. You will also ensure the project management team has the correct resources, processes, and training in place so all relevant staff are equipped to deliver successfully. Strong project or program management and excellent organizational skills are fundamental, as is the ability to collaborate with people at all levels of the organization. Further, this role will proactively identify any resource challenges on a regular basis and will resolve the resource challenges and/or make recommendations to senior management on how to best proceed. You are expected to provide strong leadership in a matrix environment to ensure successful delivery.

A successful Director, Program Management Office will develop, drive and manage the multi-year roadmaps and portfolio of organizational projects – whether individual or as a series of related efforts in a program - providing expert knowledge and support, and monitoring progress and reporting on the portfolio status against strategic goals and objectives. This role must be a change agent across the firm and remove roadblocks at various levels and drive progress to a more tech enabled organization. You will develop and leverage a common set of technology platforms across the team to track projects, resourcing, and provide dashboards and other timely, complete, and accurate data to support decision making. This role reports directly to the Head of Program Management Office and will have 4-6 direct reports as well as oversight of third parties on a periodic basis.

Years of Experience

12-years of experience in a project management role

12-years leading and managing associates

12-years in a leadership capacity


  • Relevant industry experience, ideally in a firm with a major global footprint
  • Strong global business acumen skills
  • Track record of driving change in a diverse financial services firm with a focus on delivering results to the business
  • Expertise in managing a range of project types and complex business initiatives and change programs
  • Bachelor's degree is required
  • 12-15 years project, management and leadership experience
  • Experience in resource planning against the prioritized portfolio of projects and ability to work with the PMO and business to manage project resource needs.
  • Experience in leading high performing teams including matrix project teams with the maintenance of respect and enthusiasm
  • Ability to influence and manage cross-functional stakeholders with conflicting needs
  • Excellent verbal, written and interpersonal skills combined with high personal integrity


  • Manage the day-to-day activities in the Program Management Office (PMO):

  • Reviews project plans and monitors performance to ensure that deliverables meet project specifications.
  • Identifies project staffing and resource requirements
  • Organizes project teams to ensure communication and understanding of deadlines, assignments and objectives
  • Gains approval, and consensus from internal clients on project specifications
  • Ensure monitoring of progress against all projects is timely and accurate and enables project owners and stakeholders have visibility and sufficient information to make the required decisions
  • PMO Leadership

  • Create an environment that drives tech-enabled integration, innovation and change across business units while managing the associated risks
  • Executes strategic vision with focus and pragmatism
  • Create a culture of innovation and responsiveness to the business and for the business
  • Maintain a successful relationship with business leaders across Russell
  • Lead and facilitate the development of a service and success-oriented culture that strives for continuous improvement.
  • Assess the current organizational structure and evaluate and redesign the team as needed to best align capabilities with anticipated outcomes.
  • Manage the PMO team and provides performance feedback and goal-setting; conducts annual performance assessments and skill development and training.

Candidate Requirements

  • Demonstrate strong relationship-building skills and ability to influence colleagues at all levels of an organization.
  • Ability to effectively prioritize and adapt in a very fluid environment, while managing multiple projects.
  • Ability to present ideas and solutions in an easy-to-understand manner.
  • Exceptional written, verbal and presentation communication skills.
  • Technically competent with various software programs, such as Word, Excel, PowerPoint etc.
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Ability to elicit cooperation from a wide variety of sources, including many departments within the business and IT.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
  • Strong problem-solving and analytical skills.
  • Knowledge of technical system requirements and operational processes and procedures in an asset management organization.

Core Values

  • Strong interpersonal, oral, and written communication and collaboration skills with all levels of management.
  • Strong organizational skills, including the ability to adapt to shifting priorities and meet frequent deadlines.
  • Demonstrate a proactive approach to problem-solving with strong judgment and decision-making capability.
  • Highly resourceful and collaborative team player, with the ability to also be independently effective and exude initiative and a sense of urgency.
  • Exemplifies our customer-focused, action-oriented, results-driven culture.
  • Forward-looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.
  • Ability to act with discretion and maintain complete confidentiality.
  • Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigour.