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Senior Program Manager

Russell Investments

Russell Investments

Operations
Mumbai, Maharashtra, India
Posted on Thursday, May 23, 2024

Business Unit:

Global Sourcing & Corporate Services

Reporting To:

Head of Program Management Office

Shift:

EMEA/UK (1:30 pm – 10:30 pm IST) (India)

About Russell Investments, Mumbai:

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 87-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is the world’s sixth-largest investment adviser, with $1 trillion in assets under advisement (as of June 30, 2022) and $288.3 billion in assets under management (as of March 31, 2023) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023.

Joining the new Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be one of the first to join this new team based out of Goregaon (East) in Mumbai and be a part of creating the foundation and culture for the firm’s growing operations in India. The Mumbai office operates 5-days a week from Monday to Friday with varying shifts to accommodate time zones around the world.

For more information, please visit https://www.russellinvestments.com.


Job Description:

Role Summary

As part of the Program Management Office, the Senior Program Manager works directly with Product Managers, Project Owners and Project Managers to drive and coordinate key projects for the business. These projects will vary and may include the implementation of new processes or improvement of existing processes. Strong project coordination skills are required. Duties will include all aspects of planning and execution including periodic communication, project timeline, resource and budget management, requirements definition and logistics definition. This role will work with multiple stakeholders across the enterprise to successfully deliver solutions.

Years of Experience

At least 8 years of experience in a project management role

Qualifications

  • Bachelor’s degree required.
  • Excellent communication, organizational, and problem-solving abilities.
  • A strategic thinker with a focus on continuous improvement and innovation.
  • Direct work experience in a program and project management capacity.
  • Track record of delivering successful programs and projects in complex environments.
  • Knowledge of project management techniques and tools.
  • Proven experience in program management, preferably in the financial services industry.
  • Strong leadership skills and the ability to lead and influence high-performing teams.
  • Proficient in project management software.

Responsibilities

  • Lead the planning, execution, and delivery of large-scale programs.
  • Coordinate cross-functional teams to ensure program milestones and objectives are met.
  • Develop and maintain program documentation, including project plans, budgets, and status reports.
  • Communicate effectively with stakeholders at all levels, including executive leadership.
  • Identify risks and issues and implement mitigation strategies to ensure program success.
  • Foster a collaborative environment and encourage knowledge sharing among team members.
  • Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and cross-functional team
  • Define, measure and communicate various key metrics related to processes, programs and products.
  • Support business transformation efforts to increase organizational capacity through simplification, standardization and automation.
  • Work with the project owner to define project goals, identify requirements, assign resources, create timelines and periodic communication of project status.
  • Influences timelines and expectations, and proactively negotiates across departments and functional management

Candidate Requirements

  • Demonstrate strong relationship-building skills and ability to influence colleagues at all levels of an organization.
  • Ability to effectively prioritize and adapt in a very fluid environment, while managing multiple projects.
  • Ability to present ideas and solutions in an easy-to-understand manner.
  • Exceptional written, verbal and presentation communication skills.
  • Technically competent with various software programs, such as Word, Excel, PowerPoint etc.
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Ability to elicit cooperation from various sources, including many departments within the business and IT.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
  • Strong problem-solving and analytical skills.
  • Knowledge of technical system requirements and operational processes and procedures in an asset management organization.

Core Values

  • Strong interpersonal, oral, and written communication and collaboration skills with all levels of management.
  • Strong organizational skills, including the ability to adapt to shifting priorities and meet frequent deadlines.
  • Demonstrate a proactive approach to problem-solving with strong judgment and decision-making capability.
  • Highly resourceful and collaborative team player, with the ability to also be independently effective and exude initiative and a sense of urgency.
  • Exemplifies our customer-focused, action-oriented, results-driven culture.
  • Forward-looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.
  • Ability to act with discretion and maintain complete confidentiality.
  • Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigour.