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CRM Application Developer II

Russell Investments

Russell Investments

Software Engineering
Mumbai, Maharashtra, India
Posted on Thursday, June 20, 2024

Business Unit:

Global Information Technology

Reporting To:

Director, CRM Technology


EMEA/UK (1:30 pm – 10:30 pm IST) (India)

About Russell Investments, Mumbai:

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 88-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm has over $1 trillion in assets under advisement (as of December 31, 2023) and $302.7 billion in assets under management (as of March 31, 2024). Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai, and Mumbai.

Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world.

For more information, please visit https://www.russellinvestments.com.

Job Description:

This role is responsible for the delivery of custom software solutions used by internal clients and IT team members. The ideal candidate excels in a highly collaborative, fast-paced, agile software development environment. They will work both collaboratively and independently throughout all phases of the software development lifecycle including requirements gathering, development, testing, and deployment. They will learn and incorporate Russell IT standards, tooling, and practices and will be driven to continuously improve Russell’s software quality. On the CRM team they will work with internal clients to customize and extent MSFT Dynamics 365 CRM system, additionally they will work on third-party integrations with the CRM system.

Years of Experience

  • 5+ years of Software Development experience required.
  • 1+ years of experience with CRM, Microsoft Dynamics strongly preferred.


  • Bachelor's degree in Computer Science, or related engineering field required. Advanced degree preferred.
  • Experience collaborating with multiple teams, including business unit teams, to deliver solutions through all phases of the SDLC required.
  • Full stack development experience including UI, web, middle-tier, and database required.
  • .NET, C#, SQL, HTML, CSS, JavaScript, Service Oriented Architecture, and Web API experience required.
  • SQL database schema design and development experience required.
  • Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies required.
  • Proven ability to stay current with emerging technologies as well as with new applications of existing technologies through work experience, academics, or self-study required.
  • Experience with continuous integration and continuous delivery required.
  • Financial services experience strongly preferred.


  • Design and deliver maintainable, testable and reusable production quality code in a corporate financial environment using Agile development practices.
  • Design and develop technology solutions by combining technical skills with a solid understanding of business requirements and goals.
  • Work directly with business units to implement features in existing software as well as to build new prototypes and software solutions.
  • Optimize application performance and stability by anticipating, investigating, and resolving problems ahead of time.
  • Programming well-designed, object-oriented software by following the best practices and standards.
  • Take responsibility for the analysis, design, coding, testing, debugging, and documentation of complex technical systems.
  • Consistently find and deliver new ways to develop and improve processes and technologies.
  • Perform additional duties as assigned.
  • Perform all responsibilities in accordance with Russell Investments Core Competencies.

Core Values

  • Strong interpersonal, oral, and written communication and collaboration skills with all levels of management
  • Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,
  • Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.
  • Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.
  • Exemplifies our customer-focused, action-oriented, results-driven culture.
  • Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.
  • Ability to act with discretion and maintain complete confidentiality.
  • Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.

Visit us: https://russellinvestments.com/us/careers