This position is responsible for leading the administration of private equity and private real estate funds as well as working with hedge funds and other asset classes when needed. The Fund Operations Manager is responsible for establishing fund support policies and working with other members of the alternative investment operations team to maintain consistent application of the policies across all supported asset classes. Specific duties include oversight of capital call and distribution processing, cash monitoring, valuations, performance measurement and reporting, audit support, and working closely with custodians and administrators to ensure fund accounting, fund expense and valuation policies and procedures are being followed. Additionally, this position will be responsible for implementing new investments, coordinating responses to AML/KYC queries, researching and resolving issues, training team members, representing the alternative investment operations team in business discussions, and supporting other department projects as needed.

Core Responsibilities:

• Managerial: Act and be recognized as a subject matter expert for private fund operations. Coordinate and maintain oversight over extensive, technical and time sensitive deliverables supported by the broader team. Train and mentor team members on a regular basis. The Fund Operations Manager should develop a level of expertise and a reputation for delivering fund specific information to a point where they are acting as a 'product manager' and be prepared to stand in as an expert for supported funds and separate accounts. Provide assistance with new product launches where needed, i.e. system setup and support, completion of various custodian/transfer agency and administrator forms.

• Fund Valuation: Valuation Support - The Fund Operatrions Manager is responsible for ensuring the integrity of fund and separate account portfolio valuations across systems, and monitoring expense and fee accruals. Final fund net asset values require review and approval, interacting with fund administrators and underlying fund administrators regularly.

• Client Service: Manage internal and external relationships, acting as a point of contact/liaison with the investment team, administrators/custodians, client executives, legal, etc. as it relates to day to day operations of alternative investments. Address all inquiries with professionalism and timely response.

• Reporting:

• Client Reporting - Oversee the production of various technical client reports in cooperation with multiple departments and service providers and take the lead on various ad-hoc reports.

• Audit and Tax Support - Oversee the collection, tracking and distribution of investor K-1's and foreign reporting information. Assist with FATCA and Common Reporting Standard compliance. Respond to client and audit confirmation requests. Help coordinate fund audits, including responsies to auditor queries and preparing notes to the financial statements. Coordinate with internal and external tax preparers.

• Regulatory Reporting - Assist with the preparation and review of certain regulatory filings, and also AIFM and board reporting.

• Investment Implementation: Manage the process of making new and follow-on commitments to underlying investment funds by coordinating with internal portfolio managers and underklying fund managers, filling out and coordinating the execution of subscription documents, gathering and submitting required AML/KYC materials, and ensuring the accuracy and completeness of setup on internal portfolio management and reporting systems.

• Cash Monitoring and Expense Oversight: Oversee the cash monitoring process. Coordinate capital calls and distributions with the alternative fund operations team and service providers at client and underlying fund levels. Oversee the entry of and approve wires and transactions on multiple platforms. Ensure the reconcilation and proper entry of all transactions into systems. Oversee payment processing of invoices.

Knowledge, Skill & Ability

• 5-10 years of experience in operations, accounting, or similar role.
  

• Working knowledge of alternative investment funds, specifically multi-manager private equity, private debt, private real estate and infrastructure funds.

• Efficiency with Microsoft office products and overall aptitude for utilizing technology to assist with business processing.

• Understand the details of how our vendors/partners (SSB, MUFG, NT) support our funds.

• Work with minimal guidelines or instructions -- work is primarily self-directed and/or policy formulating.

• Experience working with fund formation and related governing documents.

• Working knowledge of GAAP, IFRS.

Competencies

• Demonstrate a history of proactive management of alternative investment funds through the coordination and execution of operational processes and developing strategic relationships with stakeholders.

• Excellent client service skills; superior written and verbal communication abilities.

• Proven ability to mentor and work collaboratively with a highly functioning team.

• Work efficiently under pressure with minimal supervision; ability to organize and prioritize multiple assignments and meet deadlines.

• Problem solving abilities, including the ability to anticipate potential problems.

• Experience with AIFM, Investment Act of 1940, Common Reporting Standard, anti-money laundering laws, and/or other EU/UK/US securities regulations a plus.