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Technical Consultant

Sovos

Sovos

IT
Tucumán, Argentina
Posted on Thursday, June 6, 2024

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

The primary focus of this role is to provide technical support and guidance to the Sovos Professional Services Team members and clients implementing Sovos software products. As a Technical Consultant, you'll tackle complex client technical issues using your extensive product knowledge, problem-solving skills, and troubleshooting expertise. You'll be instrumental in installing and maintaining the software applications needed for seamless interfaces between customer systems (ERP, CRM, POS) and Sovos platforms. Plus, you'll play a key role in transitioning client implementations from project phase to production support, ensuring all technical components are stable and perfectly configured to meet client needs and Sovos’ best practices.

More specifically, you will:

  • Provide technical support and guidance to Sovos Clients and Professional Services Team.
  • Utilize extensive product/technical experience to install and configure Sovos applications
  • Apply extensive product/technical experience to troubleshoot issues
  • Maintain constant communication with the Professional Service Team as part of the project implementation team
  • Lead technical related meetings with the PS Team or customer as needed.
  • Create and maintain communication interfaces between client’s environment and Sovos platforms
  • Utilize technical experience to create output templates using Sovos best practices
  • Troubleshoot and correct connectivity issues between source systems (ERP, CRM, POS) and Sovos platforms on premise and cloud based
  • Technical experience with on premise, hosted and cloud-based systems
  • Enhance knowledge and skills relating to new/existing/future products and rollouts as well as emerging technology to increase proficiency in a technical capacity
  • Responsible for ensuring technical support for client implementations to meet quality and scope expectations

What We Need From You

  • Bachelor’s Degree in Technology field such as information systems, computer science, software engineering or related field
  • Superior communication skills, oral and written
  • Comfortable working with Fortune 1000 companies
  • Up to 1 year of experience with identifying, resolving, and implementing system modifications and enhancements
  • Proven capabilities in the following skills:
    • Troubleshooting and Analysis
    • Technical Skills – Connectivity expertise
    • Problem Solving
    • Teamwork
    • Analytical
    • Time Management
  • Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

  • Flexible Time-Off
  • Bi-Weekly Meeting Free Days!
  • Mentoring Programs
  • Globally recognized Training and Development programs

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.