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Implementation Consultant



Hopkins, MN, USA
Posted on Thursday, June 6, 2024

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

An Implementation Consultant at Sovos is responsible for developing, implementing, and managing client project plans from kickoff to handoff to the Client Support or Compliance Services teams. You'll be part of the Implementation Services team, delivering onboarding, training, and other project-based services for clients using Sovos products and services. Your role will ensure projects are completed on time, with top-notch quality and client satisfaction, while also handling key configuration tasks.

More specifically, you will:

  • Act as the primary point of contact during the implementation process for the client
  • Complete configuration tasks and thorough Client Procedures documents that include all configuration details and any other necessary information
  • Continue service activities for clients after successful implementation as needed, especially during peak processing times
  • Develop and manage the project plan, project risks, and actively resolve project-related issues as they arise
  • Identify and suggest improvements to processes, documents, tools, reports, and more to benefit the new customer implementation process
  • Learn implementation processes and procedures
  • Lead fast-paced work sessions with clients to devise technology-based solutions to solve business problems
  • Perform a seamless, documented, and thorough transition after implementation is complete
  • Prepare project plans for basic assigned tasks and balance commitments across multiple projects
  • Provide training as necessary to clients

What We Need From You

  • Bachelor’s Degree, highly preferred
  • 1-2 years of service-related work experience, preferred
  • Basic knowledge of Sovos product offerings in the relevant Product Market
  • Basic knowledge of tax rules and processes in the relevant Product Market
  • Strong time management, organizational, and decision-making skills
  • Excellent oral and written communication skills
  • Ability to interact effectively with teammates, colleagues, and customers
  • Ability to comprehend and communicate complex concepts
  • Ability to concentrate, analyze, and resolve complex problems
  • Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

  • Flexible Time-Off
  • Bi-Weekly Meeting Free Days!
  • Mentoring Programs
  • Globally recognized Training and Development programs
  • 401(k) with Employer Matching
  • Employee sponsored health, dental, vision benefits
  • Fully paid leave options (parental, family, medical, etc.)

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.