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Solutions Business Analyst



Porto, Portugal
Posted on Wednesday, June 12, 2024

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

As Solution Business Analyst you will be responsible for the functional, technical and best practices consulting in relation to Sovos SaaS Products. Will gather project requirements, outline the solution design, produce project documentation, activate and configure the solution features according to project scope, follow-up the implementation and testing related to Sovos products. The Solution Business Analyst is responsible for ensuring projects scope and solution design is set within Sovos products parameters and scope.

More specifically you will:

  • Collaborate with Client business, functional and technical teams and Sovos project team members outlining and designing Sovos scoped products to Customer project scope.
  • Complete thorough solution design and architecture documents which includes all configuration details and any other necessary information to support Client and Sovos implementations.
  • Follow internal escalation and procedures when problems occur or when commitments cannot be met as planned.
  • Must be capable of leading fast-paced work sessions with internal and/or clients teams to come up with solutions to solve project problems within Sovos products capabilities and project scope.
  • Understanding the impact of individual task completion on the overall project schedule.
  • Excellent understanding of Sovos product and capabilities.
  • Analyze existing implementations and
  • Provide standard and advanced training, coaching and mentoring to teammates
  • Provide training as necessary to clients in relation to Sovos Products.
  • Identify and implement improvements to processes, documents, tools, reports, etc. to benefit and improve Sovos project team and new Clients implementation processes
  • Work with various internal departments to ensure the projects is completed in accordance with the project scope and Sovos product offer (Project Management, Sales, Product, IT, Support, etc.)
  • Perform internal tests according to Sovos products configurations and implementations according to project test plan.
  • Follow Client implementation and provide guidance in relation to Sovos products and best practices.
  • Follow Client tests and ensure execution of tests according to project test plan.

What We Need From You:

  • Bachelor’s Degree in Computer Science, Software Engineering, Information Technology or similar - mandatory
  • 1 to 3 years' experience of client implementation in similar role
  • Knowledge of development languages, ability to read and understand code, to analyze rules/conditions and data mappings (C# or similar) - mandatory
  • Experience in systems and data integration, data structure, data mappings, highly preferred
  • Experience in projects of Electronic Invoicing, Billing, Systems Integration, Invoicing Systems (ERP), highly preferred
  • Experience with EDI, mapping, EDIFACT, highly preferred
  • Experience in ERP Software’s, Invoicing and e-Invoicing processes, highly preferred
  • Strong time management, organizational and decision-making skills
  • Portuguese native or excellent oral and written communication skills and English as well
  • Knowledge of consuming SOAP and REST WebServices - Mandatory
  • Interact effectively with teammates, colleagues and Clients
  • Comprehend and communicate complex concepts
  • Concentrate, analyze and resolve complex problems
  • Utilize technology (e.g. phone systems, computer hardware and software applications) to fulfill work requirements

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

  • Health Insurance
  • Life Insurance
  • Personal Accidents Insurance
  • Meal Allowance
  • Continuing opportunities for further Learning & Development
  • Progressive Wellness Program
  • A chance to work with talented and passionate people in a rewarding and values-driven environment!
  • Visit our careers page to learn more!

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.