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Post-sales Solution Architect - Global ISVs and Embedded Partners

Sovos

Sovos

IT, Sales & Business Development
Atlanta, GA, USA
Posted on Thursday, September 5, 2024

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

The Solution Architect - ISVs and Embedded Partners will play a pivotal role in supporting and expanding Sovos’ global ISV ecosystem and revenue stream. This role involves engaging with both current and prospective strategic ISVs throughout the pre- and post-sale processes, ensuring they maximize the value of Sovos’ solutions through technical and compliance-related product envisioning.

As the inaugural member of a new team of experts, the Solution Architect will lead in understanding and anticipating the technical and compliance needs of ISV partners. Fluency in APIs is essential, as this role will be crucial in assuring ISV partners of Sovos solutions' capabilities now and into the future. The Solution Architect will report directly to the VP of Marketplace & eCommerce.

More specifically, you will:

  • Collaborate with Partner Account Managers to align on new target ISVs and provide ongoing technical and growth support to existing ISV partners.
  • Proactively engage target ISVs to foster collaboration towards joint embedded/white label offerings that provide unique market value.
  • Lead the solutioning component of the ISV client discovery process to maximize Sovos product penetration and address unforeseen technical, compliance, and GTM challenges. Deliver a strategic solution design document detailing technical integration and compliance requirements.
  • Ensure continuous, bidirectional knowledge transfer with Sovos subject matter experts (SMEs) in Product and Compliance, providing key market feedback.
  • Collaborate with Account Managers, Partner Account Managers, Sales Engineers (SEs), and the Compliance Team to include ISVs in the Account Planning process, ensuring the ISV solution is well understood and maximizing co-sell motions to drive new bookings and revenue growth.
  • Build relationships with ISV Product and Compliance leaders to establish trust and respect, driving ongoing value creation for new and existing partner use-cases.
  • Represent Sovos at marketing events, customer advisory boards, and user groups, showcasing thought leadership.
  • Partner with key Product & Professional Services resources to ensure effective implementation experiences for ISV partners.
  • Act as an escalation point for support queries requiring ISV-specific input to resolve customer issues.
  • Exhibit integrity and ethical behavior in all interactions with stakeholders.
  • Demonstrate initiative, drive, and determination to achieve results, success, and growth.
  • Maintain high energy, enthusiasm, engagement, and commitment to action.

What We Need From You

  • Bachelor’s degree in a related field, or an equivalent combination of experience and education.
  • Minimum of 10 years’ experience in tax and/or ERP technology consulting or a similar role within the enterprise software industry.
  • Proven understanding of the global tax compliance landscape, accounting basics, and indirect tax processes.
  • Demonstrated experience with sophisticated enterprise integration scenarios, including IaaS, APIs, webhooks, etc.
  • Previous experience supporting ISVs in pre-sales, professional services, or support capacities.
  • Strong team orientation with a history of working collaboratively in a fast-paced environment.
  • Ability to manage multiple projects simultaneously and prioritize activities effectively.
  • Self-motivated with a strong drive to succeed.

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

  • Flexible Time-Off
  • Competitive salary and uncapped commissons
  • Comprehensive health, dental and vision benefits
  • 401(k) match
  • Tuition Reimbursement
  • Bi-Weekly Meeting Free Days!
  • Mentoring Programs
  • Globally recognized Training and Development programs

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.