The Pre-Sales Engineer will work closely with Direct Sales and Alliance teams to provide technical and regulatory support throughout the sales cycle for Sovos’ tax and compliance technology solutions, with a primary focus on Malaysia.

This role acts as a bridge between Sales, Product, Professional Services, and Support, combining technical expertise with an understanding of Malaysian indirect tax and e-Invoicing requirements. The Pre-Sales Engineer will support customers in designing compliant, scalable solutions aligned with local mandates and modern integration architectures.

More specifically, you will:

• Provide technical and domain expertise across Sovos’ tax and compliance technology portfolio

• Support customers impacted by Malaysian regulatory requirements, including Sales & Service Tax (SST) and Malaysia e-Invoicing framework (MyInvois)

• Maintain a strong understanding of product functionality, technical architecture, and integration models used in tax technology

• Participate in customer discovery sessions to understand business processes and transaction flows, ERP and financial system landscapes and compliance, reporting, and audit requirements

• Translate regulatory and business requirements into clear, compliant solution designs

• Partner with Sales to deliver tailored solution presentations and product demonstrations aligned to Malaysian use cases

• Support the creation of high-quality RFP and RFI responses with technical and regulatory input

• Collaborate with Product and Professional Services teams to ensure smooth transition from pre-sales to implementation

• Maintain and continuously improve demonstration environments reflecting Malaysian tax and e-Invoicing scenarios

• Deliver internal and external enablement sessions for Sales teams and partners

• Act with integrity and professionalism in all customer and partner interactions

• Contribute to continuous improvement of pre-sales processes, tools, and ways of working

• Communicate complex tax and technical concepts clearly

• Analyse and resolve complex solution and integration challenges

• Work effectively with global teams across different time zones

• Use technology and internal systems to fulfil daily work requirements

What We Need From You

• Bachelor’s degree in a related field, or equivalent professional experience

• Minimum 1+ year experience in a pre-sales, solution consulting, or technical customer-facing role

• Exposure to tax, compliance, finance, or regulatory technology is strongly preferred

• Understanding of integration technologies commonly used in tax systems, including:

  • APIs

  • File-based integrations (SFTP, AS2)

  • Structured data formats (XML, JSON, UBL)

• Ability to communicate complex regulatory and technical concepts clearly to both technical and non-technical audiences

• Strong organisational skills with the ability to manage multiple priorities

• Collaborative mindset and experience working in cross-functional environments

• High standards of professionalism, ethics, and discretion

• Excellent verbal and written communication skills in English

• Additional language skills are an advantage

• Willingness to travel moderately for customer meetings and regional initiatives